Key Responsibilities

• Strategy & Planning
• Develop and execute social media strategies for multiple brands.
• Design and manage quarterly, biannual, and annual social media roadmaps.
• Define objectives, KPIs, and success metrics.
• Develop content pillars and content frameworks aligned with business goals.
• Prioritize social media channels based on brand and business objectives.
• Identify growth opportunities and support brand development initiatives.

Analytics & Reporting

• Conduct comprehensive Social Media Audits across all brands.
• Monitor and analyze social media performance and provide actionable recommendations.
• Perform competitor analysis and benchmarking.
• Design and maintain executive dashboards and reporting systems.
• Prepare monthly performance reports for senior management.
• Analyze audience behavior, market trends, and industry insights.

Campaign Management

• Plan and execute brand awareness campaigns.
• Develop and manage engagement campaigns.
• Design and implement lead generation and sales-driven campaigns.
• Create and execute targeted follower growth initiatives.
• Collaborate closely with Performance Marketing and SEO teams to ensure alignment across marketing activities.

Content Management

• Develop and oversee social media content calendars.
• Prepare creative briefs for design teams.
• Provide content briefs and direction to content creation teams.
• Ensure the quality and consistency of published content.
• Maintain brand consistency across all social media channels.

Community Management

• Design and optimize customer engagement and response processes.
• Manage audience interactions and online communities.
• Identify customer needs, feedback, and emerging concerns.
• Develop initiatives to increase engagement, loyalty, and customer satisfaction.
• Performance Indicators (KPIs)

Success in this role will be measured by:

• Growth in Reach and Impressions
• Increase in Engagement Rate
• Growth of targeted followers
• Increase in social media-driven website traffic
• Increase in qualified leads generated through social media
• Growth in social media contribution to sales
• Improvement in Brand Awareness metrics
• Quality of reporting, insights, and data analysis

Qualifications

• At least 3 years of experience in a Senior Social Media Manager, Social Media Lead, or Digital Marketing Manager role.
• Proven experience developing and executing social media strategies for B2B, B2C, or E-commerce brands.
• Experience managing multiple brands and social media channels simultaneously.
• Strong knowledge of Instagram, Facebook, LinkedIn, and Pinterest.
• Proven track record in designing and executing Brand Awareness, Engagement, Lead Generation, and Sales campaigns.
• Strong analytical skills with the ability to translate data into actionable insights.
• Experience creating executive-level reports and performance dashboards.
• Ability to develop quarterly, biannual, and annual strategic roadmaps.
• Strong project management and prioritization skills.
• Professional proficiency in English.

Soft Skills

• Strategic thinking
• Data-driven decision making
• High level of ownership and accountability
• Strong presentation and reporting skills
• Excellent time and project management abilities
• Continuous learning mindset
• Strong collaboration and cross-functional communication skills

Preferred Qualifications

• Experience working with multi-brand organizations.
• Experience in E-commerce businesses.
• Familiarity with Social Listening, Marketing Analytics, and advanced reporting tools.

Why Join Chortkeh Media?

• Flexible working hours.
• Opportunity to work on diverse local and international projects.
• Clear and merit-based career growth path.
• Access to professional, fully licensed marketing tools and platforms.
• Performance-based bonuses and benefits.
• Professional, dynamic, and collaborative work environment.
• Continuous learning and growth alongside an experienced and talented team.