Overview:
The HR Operations Specialist supports day-to-day HR operations to ensure smooth, accurate, and compliant employee lifecycle processes. The role coordinates HR documentation, employee records, internal HR systems, and cross-functional follow-up with employees, managers, and external providers. The position also supports contract administration through the online contract system, employee benefits coordination, and benefits-related payroll activities as needed.
Responsibilities:

• Provide operational HR support across core processes (employee data changes, document collection, approvals follow-up, and HR systems updates) to ensure accuracy and timely completion.
• Maintain and update employee records and HR documentation; ensure proper filing, version control, and confidentiality of sensitive information.
• Coordinate and follow up on HR-related requests with employees, managers, Finance, and external service providers; track open items and ensure closure within deadlines.
• Support payroll operations by validating HR inputs that impact payroll, including benefits-related deductions and employee status changes; assist with reconciliations and reporting.
• Coordinate employee benefits administration activities (enrollments/changes, employee inquiries, open enrollment support, and provider coordination, including claims follow-up when required).
• Support contract-related administration by tracking and following up on contract workflows in the online contract system; ensure required documentation and approvals are completed and properly filed.
• Coordinate employee business trips, including arranging transportation and hotel bookings, obtaining approvals, and maintaining related documentation.

Qualifications:

• 1+ year of experience in HR operations/HR administration (benefits, payroll support, or contract administration experience is a plus).
• Strong documentation and follow-up skills; able to manage multiple priorities and deadlines.
• Proficient in Excel and in producing tracking logs and reports.
• Working knowledge of HR processes and basic compliance practices; familiarity with payroll and benefits processes preferred.
• Strong communication skills, attention to detail, and ability to handle confidential information professionally.