Product Manager

Overview:

At Digikala Marketplace, we are building Marketplace Open API (ServiceHub), a central platform that enables seamless, standardized, and secure API-based interactions between Digikala’s core systems and its external ecosystem. This platform empowers sellers, partners, and third-party developers to build scalable solutions, from inventory and order management tools to accounting integrations and fulfillment automation. As part of a highly technical, agile, and collaborative environment, you will work closely with product, engineering, commercial teams, and external partners to solve complex problems, challenge assumptions, and build impactful solutions. This role requires a hands-on mindset, strong technical curiosity, and the ability to thrive in ambiguity while contributing to an ecosystem-driven approach to commerce. As a Product Manager, you'll be right in the middle of the action, building alongside engineering and partners every step of the way.

Responsibilities:

• Own the vision, strategy, and roadmap for Marketplace Open API, and stay close enough to the technology to defend and evolve it.
• Turn ambiguous, high-level opportunities into clear, actionable initiatives.
• Leverage AI and automation to accelerate workflows, sharpen insights, and raise the quality and speed of everything the team ships.
• Build a secure, scalable, and developer-friendly platform that lets partners and clients build robust seller services on top of it.
• Use data confidently to define success criteria, monitor usage and adoption, and set clear, measurable targets.
• Deeply understand both internal stakeholders and external clients (platform developers, integrators, and tool builders), and treat external developers as core users and true partners.
• Own the end-to-end developer experience: documentation, onboarding, support flows, versioning, and governance.
• Embrace a role with loose, flexible boundaries—pitching in wherever you can help most, knowing the whole team shares accountability for what we deliver.

Requirements:

• 4+ years in product management, ideally with technically deep or platform-oriented products (APIs, integrations, infrastructure tools).
• A proven track record of defining and shipping products in ambiguous, fast-evolving environments—and comfort operating without a detailed playbook.
• A strong, proven ability to apply AI in automation and to drive excellence.
• The ability to think strategically and translate that direction clearly across both technical and business audiences.
• Genuine technical fluency—you ask sharp questions, weigh trade-offs, and earn the trust of engineers.
• A strong product design sense—you care about developer experience and usability, can shape clean API contracts, intuitive documentation, and smooth onboarding flows, and collaborate effectively with designers to turn complexity into simplicity.
• A collaborative, low-ego working style—comfortable with fluid boundaries, shared responsibilities, and collective accountability for outcomes.
• Strong prioritization instincts and the judgment to keep stakeholders aligned as things shift.
• Strong curiosity and a proactive mindset—you explore benchmarks, surface hidden issues early, and design clear solutions before problems grow.
• Experience treating external developers, integrators, or third-party clients as core users and real partners is a plus.