ERP Sales Supervisor

An ERP Sales Supervisor is responsible for efficiently supporting application systems such as Sales Buzz, Soti, and ERP for branch parts, as well as government systems (Samaneh Tejarat and Samaneh Warehouse).
Key Accountabilities:

• Solve user issues across different parts of Sales Buzz (creating orders, dispatching parts, delivering, transferring orders, and journey planning).
• Develop and support new government systems (Samaneh Tejarat and Samaneh Warehouse) and the delivery tracking system (Optime).
• Support mobile and PDA hardware; enroll and unenroll devices in Soti; manage Soti control for branches.
• Develop new reports from business applications and modify existing reports in Sales Buzz.
• Travel on missions to investigate branch problems.
• Policies, Systems, Processes, & Procedures: Implement approved departmental policies, processes, procedures, and instructions to subordinates and monitor adherence to ensure work is carried out in a controlled manner.
• Day-to-day Operations: Supervise the day-to-day operations of sales-related applications to ensure processes are implemented as designed and comply with established policies, processes, and procedures.
• Health, Safety, & Environment: Monitor adherence to relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/services, and a responsible environmental attitude.

Requirements:
- ERP knowledge
- SQL knowledge
- Reporting tools
- Troubleshooting