At Okala, we are looking for a Site Reliability Engineer (SRE) who will be responsible for ensuring system reliability, scalability, and operational excellence across our production environments. In this role, you will design and implement automation, improve infrastructure resilience, and maintain high availability of critical services. Your work will directly impact platform stability, deployment efficiency, and overall system performance.
 
Responsibilities:

• Maintain and improve production system reliability, scalability, and availability.
• Deploy updates, patches, and fixes while ensuring minimal service disruption.
• Design and build automation tools to reduce manual effort and operational risk.
• Perform root cause analysis for production incidents and implement preventive solutions.
• Develop scripts to automate repetitive operational tasks.
• Configure and maintain monitoring, logging, and alerting systems.
• Design and maintain troubleshooting and preventive maintenance procedures.
• Collaborate with cross-functional teams to resolve incidents efficiently.
• Contribute to CI/CD pipeline improvements and deployment automation.
• Participate in on-call rotations to support 24/7 operational environments.

 

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Minimum 1 year of hands-on experience in SRE, DevOps, or related roles.
• Strong Linux system administration experience in production environments.
• Proficiency in scripting and automation (Bash, Python, or similar).
• Solid understanding of databases, storage systems, and SQL.
• Strong knowledge of containerization and orchestration (Kubernetes preferred).
• Experience designing and maintaining CI/CD pipelines (GitLab CI/CD preferred).
• Hands-on experience with monitoring, logging, and observability tools.
• Experience with configuration management and infrastructure automation (e.g., Ansible).
• Strong understanding of networking fundamentals (DNS, routing, firewalls, load balancing).
• Experience with distributed systems and event streaming platforms (e.g., Kafka).
• Strong analytical and problem-solving skills.
• Experience in incident response and reliability improvement.
• Proactive and solution-oriented mindset.
• Ability to collaborate effectively in cross-functional teams.

 Why Okala?

Because at Okala, you're not just filling a role — you're becoming a key part of a bigger mission.
 With services across 200+ cities and millions of daily users, we’re a leading player in Iran’s online retail space. We move fast, we learn constantly, and we believe that there’s always room to improve.

 What You’ll Enjoy:

• A vibrant and friendly work environment.
• Weekly gatherings: Mafia Night, Cinema Night & more.
• Access to practical, high-quality training courses.
• Free breakfast, commuting & lunch subsidies.
• Supplementary health insurance, in-house doctor, parking.
• Birthday gifts, seasonal bonuses, and exclusive Okala discount codes.

Ready to write the story of success with us?