As a QA Specialist, you will collaborate with Product Managers, Developers, Designers, and Ops to ensure the delivery of rock-solid features. You’ll own end-to-end test planning, execute both manual and automated suites, and act as the team’s first line of defense in production.

In this role, you’ll also be expected to:

• Surface UX, data-flow, and performance risks early in the cycle
• Drive clear bug triage and escalation
• Champion a balance of speed and accuracy
• Help refine user stories for testability
• Contribute analytics-backed insights into our quality metrics

Key Responsibilities:

Test Design & Execution

• Write comprehensive test plans and cases covering happy paths, edge cases, and negative scenarios
• Peer review and maintain test documentation

Automation & Scripting

• Build and maintain lightweight automation (e.g., smoke/regression scripts) integrated into CI
• Troubleshoot flaky tests and mentor junior QAs on best practices

API & Service Testing / SQL & Log Analysis

• Create automated API checks and perform ad-hoc post-deployment queries
• Analyze logs and metrics to detect production anomalies

Bug Triage & Escalation

• Lead daily triage calls, assign accurate severity levels, and coordinate resolution with Dev and PM teams

Interaction & Responsiveness

• Participate in sprint planning and retrospectives; raise potential UX/data risks early
• Keep the team board and backlog updated; suggest workflow improvements
• Prioritize tasks effectively to balance depth and velocity, ensuring sprint goals are met

Product Collaboration & Communication

• Refine user stories for testability and highlight trade-offs between speed, quality, and product impact
• Present QA metrics (e.g., defect trends, coverage gaps) in sprint reviews and roadmap discussions

Continuous Improvement & Mentorship

• Propose process improvements (e.g., risk-based testing, release checklists)
• Share knowledge through brown-bag sessions and peer mentoring

Must-Have Qualifications:

• 2–4 years of QA experience in an Agile product environment
• Strong skills in test design: writing manual test plans, checklists, and edge-case scenarios
• Hands-on experience with at least one automation framework (e.g., Selenium, Playwright, REST-assured)
• Comfortable writing SQL queries and analyzing application logs
• Excellent verbal and written communication; able to translate technical issues into product terms
• A proactive, ownership-driven mindset—anticipating risks before they become issues

Nice-to-Have:

• Experience with production monitoring tools (alerting, dashboards)
• Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions)
• Exposure to product analytics tools (e.g., Metabase, Hotjar, etc.)