Head of Product (WalGold)

About the Role

WalGold is looking for a strategic Product Lead to own the vision, strategy, and execution of our digital gold platform. This role is responsible for transforming complex financial operations into intuitive, scalable, and reliable digital products while driving business growth and customer trust.

As Product Lead, you will work closely with Engineering, Design, Operations, Finance, Risk, and Leadership to define product direction, prioritize investments, and ensure the platform delivers exceptional value to both customers and business stakeholders.

Key Responsibilities

Product Strategy

• Define and continuously evolve the product vision and strategy for WalGold.
• Build and own the product roadmap aligned with company objectives.
• Identify new market opportunities and product innovations.
• Balance customer needs, business priorities, technical feasibility, and operational constraints.

Product Leadership

• Lead and mentor Product Managers and create a high-performing product culture.
• Drive product discovery, prioritization, and decision-making across initiatives.
• Establish product management best practices, frameworks, and operating rhythms.
• Promote data-driven and customer-centric decision making.

Product Discovery

• Deeply understand customer problems, operational workflows, and market dynamics.
• Conduct research with customers, partners, and internal stakeholders.
• Translate business problems into scalable product opportunities.
• Validate assumptions before committing engineering resources.

Product Delivery

• Partner closely with Engineering and Design throughout the product lifecycle.
• Prioritize initiatives based on customer impact and business value.
• Lead roadmap planning, backlog prioritization, and release planning.
• Ensure successful product launches and continuous iteration.

Operational Excellence

• Develop a deep understanding of provider onboarding, pricing, trading, settlement, reconciliation, liquidity management, and operational risk.
• Improve operational efficiency through automation and product improvements.
• Collaborate with Finance, Operations, Compliance, and Risk to simplify complex workflows.

Product Performance

• Define and monitor product KPIs and success metrics.
• Analyze user behavior, operational performance, and business outcomes.
• Identify bottlenecks and opportunities using qualitative and quantitative data.
• Run experiments to improve customer experience and operational efficiency.

Stakeholder Management

• Act as the primary product partner for Leadership, Operations, Trading, Finance, and Engineering.
• Align cross-functional teams around product priorities.
• Communicate product strategy, roadmap, and progress to executive stakeholders.

Risk & Compliance

• Ensure products comply with regulatory and financial requirements.
• Partner with Risk and Compliance teams to reduce operational and settlement risks.
• Improve system reliability for high-volume financial transactions.

Experience

• 6–10+ years of Product Management experience.
• Experience leading Product Managers or owning major product domains.
• Proven track record of launching and scaling digital products.
• Experience working closely with Engineering and Design.
• Experience in high-growth technology companies.