Senior Design Manager (WallGold)

About the Role

WallGold is building the future of digital gold and wealth management. As we scale our products and expand our ambitions beyond local markets, we're looking for a Head of Design to lead the design vision across every customer experience.

This is more than a leadership role in UI/UX. We are looking for someone who combines product thinking, systems thinking, business understanding, and exceptional design craft to build experiences that make complex financial services simple, trustworthy, and delightful.

As Head of Design, you will shape the design strategy, lead the evolution of our design system, mentor designers, and work closely with Product and Engineering to create world-class financial products.

Key Responsibilities

Design Strategy

• Define and own WallGold's design vision and long-term UX strategy.
• Ensure design decisions support business objectives and customer needs.
• Champion customer-centric thinking across the organization.

Design Leadership

• Lead, mentor, and grow the design team.
• Build a strong design culture focused on quality, collaboration, and continuous improvement.
• Establish design processes, standards, and best practices.

Product Experience

• Partner with Product and Engineering from discovery through delivery.
• Transform complex financial and operational workflows into intuitive experiences.
• Drive consistency across every customer touchpoint.

Design Systems

• Own and continuously improve WallGold's Design System.
• Ensure scalability, accessibility, and consistency across all digital products.
• Improve collaboration between Design and Engineering through component-driven workflows.

User Research & Validation

• Promote evidence-based design decisions through user research, usability testing, analytics, and experimentation.
• Translate qualitative and quantitative insights into product improvements.

International Benchmarking

• Continuously benchmark WallGold against leading fintech, wealth management, and digital asset platforms worldwide.
• Identify emerging UX patterns and adapt global best practices to local market needs.

Design Quality

• Review and approve major design initiatives.
• Maintain high standards of interaction design, visual design, usability, and accessibility.
• Ensure every release meets design quality expectations.

Cross-functional Collaboration

• Work closely with Product, Engineering, Brand, Marketing, Operations, and Leadership.
• Facilitate design workshops and collaborative product discovery sessions.
• Align design priorities with company strategy.

Experience

• 7–10+ years of Product Design experience.
• Previous experience leading or mentoring designers.
• Proven experience building and scaling Design Systems.
• Strong portfolio demonstrating end-to-end product design.
• Experience working closely with Product Managers and Engineering teams.
• Experience designing complex financial products and workflows.