Regional Commercial Manager

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility.
We are waiting for you to continue this story.

Responsibilities:

• Regional Commercial Strategy: Design and execute the commercial strategy across assigned regions to accelerate SnappFood’s marketplace growth. Drive vendor acquisition, engagement, retention, and business expansion initiatives that increase order volume, strengthen vendor relationships, and maximize regional commercial performance.
• Team Leadership & Performance: Lead, coach, and develop a distributed team of Area Commercial Managers across multiple cities. Set and monitor monthly, quarterly, and semi-annual performance objectives while fostering a high-performance culture focused on ownership, execution excellence, and continuous improvement.
• Strategic Negotiation & Stakeholder Management: Represent SnappFood in high-impact commercial negotiations with Key Accounts, National Chains, and strategic vendors. Secure outcomes that protect the company's commercial interests within established policies and frameworks while demonstrating strong negotiation, problem-solving, and decision-making capabilities.Build and maintain productive relationships with local stakeholders—including trade associations, unions, municipalities, and regulatory authorities—to facilitate business growth, resolve complex operational challenges, and create new commercial opportunities across the region.
• Regional Market Development: Develop a deep understanding of assigned cities and provinces, including their competitive landscape, customer behavior, and local business ecosystem. Work closely with regional teams to identify untapped market opportunities, discover high-potential vendors through unconventional market intelligence, and unlock strategic partnerships that strengthen SnappFood's regional supply.
• Vendor Growth & Marketplace Development: Take ownership of the full vendor lifecycle beyond acquisition by driving vendor engagement, retention, and sustainable business growth. Identify operational bottlenecks, launch improvement initiatives, follow through on strategic projects, and collaborate with cross-functional teams to increase vendor success and marketplace performance.
• Commercial Performance & Data-Driven Execution: Leverage commercial data, market insights, and operational metrics to evaluate regional performance, identify growth opportunities, prioritize initiatives, and allocate resources effectively. Translate insights into actionable plans that improve vendor performance, increase order volume, and maximize regional business impact.
• Commercial Operations & Process Excellence: Drive operational excellence across regional commercial activities by standardizing best practices, improving commercial processes, ensuring policy compliance, and optimizing vendor onboarding, engagement, retention, and issue resolution. Continuously identify opportunities to improve execution quality and operational efficiency.
• Cross-Functional Collaboration: Partner closely with Commercial Strategy, Operations, Marketing, Logistics, Product, and other cross-functional teams to successfully execute regional initiatives, resolve marketplace challenges, and ensure sustainable commercial growth aligned with company objectives.

Requirements:

• Experience: Minimum 5 years of leadership experience managing large, geographically distributed commercial or sales teams. Experience leading both on-site and field-based teams is required.
• Industry Background: Experience in marketplace businesses, e-commerce, food delivery, retail technology, FMCG, or other fast-scaling platform businesses is highly preferred.
• Commercial Acumen: Strong understanding of marketplace dynamics, vendor economics, commercial performance metrics, and sustainable business growth.
• Negotiation & Influence: Exceptional negotiation and stakeholder management skills with the ability to navigate complex commercial discussions, resolve challenging issues, and build long-term partnerships with senior business leaders and external stakeholders.
• Strategic Thinking: Strong business judgment with the ability to identify growth opportunities, translate market insights into execution plans, and drive measurable business outcomes.
• Leadership: Proven ability to inspire, coach, and develop high-performing regional teams while effectively managing performance across multiple locations.
• Analytical Skills: Highly data-driven with the ability to interpret commercial metrics, identify trends, and make informed business decisions.
• Problem Solving: Demonstrated ability to rapidly diagnose business challenges, develop practical solutions, and execute effectively in dynamic environments.
• Execution Excellence: Highly organized with strong project management capabilities and a proven ability to manage multiple initiatives simultaneously.
• Adaptability: Comfortable operating in a fast-paced, high-growth environment with changing priorities and ambitious business goals.

Benefits:

• Credit for: Vacations, Gym, Therapy
• Social Security & Complementary Insurance
• Educational platform of advanced courses
• Snappfood's Discount codes