BimeBazar started its journey in 2016 with the aim of creating a great experience in online insurance consultation, comparison, and purchase. We are looking for minds that can contribute to the growth of our company and guide it in the right direction. We want to collaborate with individuals who are driven by achieving accomplishments they can be proud of and value clear and respectful human interactions.

We are looking for an experienced Operations Analytics Supervisor to lead our analytics and process analysis activities supporting operational performance and business decision-making. In this role, you will manage a team of analysts, ensure high-quality analytical outputs, drive root-cause analysis, and transform operational data into actionable insights that improve processes and performance.

Responsibilities:

• Lead and prioritize the analytics and process analysis workload based on business needs.
• Manage and coach analysts to deliver accurate, consistent, and decision-ready insights.
• Review and improve dashboards, reporting frameworks, KPI definitions, and analytical methodologies.
• Translate business challenges into structured analytical approaches and actionable recommendations.
• Identify operational trends, bottlenecks, inefficiencies, and root causes through data-driven analysis.
• Ensure quality standards and consistency across recurring reports and insight products.
• Highlight systemic issues and data-quality risks, providing evidence-based recommendations.
• Collaborate with Operations, Planning, and business stakeholders to support continuous improvement initiatives.

Requirements:

• 3+ years of experience in Operations Analytics or Business Intelligence.
• Strong knowledge of data analysis, KPI development, and performance reporting.
• Analytical quality management.
• Team leadership and coaching.
• KPI development and performance measurement.
• Ability to combine analytical thinking with process improvement methodologies.

Benefits:

• Comprehensive health insurance.
• Snapp credit (cab, food, pay).
• Legal and mental health counseling services.
• Insurance purchase subsidy.
• Loan.