Sat. to Wed. 08:00 to 17:00
-
Loan -Bonus -Health insurance
-Flexible working hours
-Purchasing coupon
-Lunch
-Coffee shop
-Recreational and tourism facilities
-Occasional packages and gifts
1001 - 5000 employees
Telecom
Iranian company dealing with Iranian and foreign customers
1390
NAK
Privately held
توضیحات بیشتر
key Requirements
3 years experience in similar positionBachelor Business/Management/Commerce or Communications, Media, Public Relations and JournalismJob Description
Key Responsibilities:
- Supplementary Insurance Administration: Manage the end-to-end process of supplementary health insurance, including employee enrollment, additions, deletions, and continuous database updates.
- Claims & Reimbursement Tracking: Actively follow up on employees’ medical claims, track reimbursement statuses, resolve discrepancies, and ensure timely payouts according to SLAs.
- Insurance Vendor Liaison: Serve as the primary point of contact for insurance companies and brokers; monitor their service quality, negotiate contract terms, and resolve operational issues.
- Emergency & Special Case Support: Guide and assist employees through critical medical situations, coordinate emergency hospital introduction letters (معرفینامه), and provide empathetic support.
- Basic & Social Security Insurance Coordination: Align supplementary insurance processes with basic insurance rules (Tamin-e-Etemai/Social Security) to maximize benefits for employees.
- Reporting & Data Analysis: Maintain detailed records of insurance costs, usage rates, and budget deviations; prepare reports and dashboards using Excel and ERP systems to evaluate insurance plan effectiveness.
- General Welfare Support: Assist in managing other welfare initiatives, loans, and benefits programs when required.
- Work Experience: At least 3 years of experience in HR benefits, with a strong and proven focus on supplementary health insurance management.
- Deep Insurance Expertise: Comprehensive knowledge of Iranian basic (Social Security) and supplementary insurance regulations, medical tariffs, and commercial insurance processes.
- Problem-Solving & Empathy: Strong interpersonal skills with high empathy and emotional control to handle sensitive medical and financial situations of employees under stress.
- Negotiation & Contract Skills: Proven ability to negotiate contracts and terms with insurance providers and service vendors.
- Analytical & Systems Proficiency: High proficiency in Microsoft Excel (for managing complex data lists), ERP systems (such as Odoo), and ticketing tools.
- Detail-Oriented: Exceptional attention to detail to prevent errors in insurance lists, registration deadlines, and financial calculations.
Job Requirements
Age
24 - 40 Years Old
Gender
Men / Women
Education
Software
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