Product Designer (UI/UX) (MCI Research & Innovation Center)

We're seeking a creative, outcome-oriented Product Designer who transforms complex problems into elegant, shippable solutions. This role requires a blend of sharp UX/UI skills, in-depth user research, and a practical, hands-on approach to leveraging AI throughout the design lifecycle.

What you’ll do:

• Own end-to-end UX/UI for web & mobile: from problem framing and user flows to wireframes, interactive prototypes, and final design handoff.
• Conduct lean user research (qualitative & quantitative), synthesize actionable insights, and translate them directly into impactful product decisions.
• Build, maintain, and evolve our Design System (encompassing tokens, components, specifications, and governance) with crisp, comprehensive documentation.
• Partner closely and effectively with Product Management & Engineering to ensure feasible, high-quality delivery and a shared understanding of project goals.
• Define and track key UX/Product KPIs (e.g., Conversion, Activation, Retention, CSAT/NPS), iterating on designs based on data-driven results and measurable outcomes.
• Translate broader product strategy and business goals into effective, measurable design solutions.

What you bring:

• 3+ years of experience designing digital products, with a strong, recent portfolio showcasing shipped work and your design process.
• Fluency in Figma, including advanced interactive prototyping capabilities; deep understanding of responsive and accessible design fundamentals.
• Hands-on experience with AI tools in design and research (e.g., ChatGPT/Gemini/Copilot) to accelerate exploration, iteration, and documentation processes.
• Clear and concise written communication, structured thinking, proven ability to manage stakeholder communications, and a strong sense of collaboration and ownership.
• Excellent communication skills for presenting design rationale, negotiating trade-offs, and driving consensus across product, engineering, and leadership teams.

Nice to have:

• Experience in designing for content/VOD or AI-powered products.
• Demonstrated experience operating and scaling a Design System within a growing organization.
• Proficiency with advanced motion/prototyping tools (e.g., Framer, ProtoPie, Lottie/After Effects).
• Familiarity with A/B testing methodologies and qualitative analytics tools (e.g., Hotjar, FullStory).

Working Model:
On-site, Full-time. We foster a collaborative, in-person environment to maximize synergy and deliver exceptional results.