Overview:
The Maintenance Specialist is responsible for coordinating maintenance activities, tracking reported issues through resolution, managing maintenance-related documentation and invoices, monitoring payment progress, and preparing maintenance cost reports. The role also supports the Health, Safety, and Environment (HSE) function by ensuring timely follow-up and resolution of safety-related maintenance issues.
Key Responsibilities:

• Monitor and follow up on maintenance requests to ensure timely resolution.
• Coordinate technician assignments and dispatch based on reported issues and service priorities.
• Receive, verify, and record maintenance invoices in the ticketing or maintenance management system.
• Track invoice approvals and payment status, ensuring timely processing.
• Maintain accurate records by archiving maintenance documentation, invoices, and supporting files.
• Prepare and maintain maintenance cost reports and other performance-related reports.
• Follow up on HSE-related maintenance findings and ensure corrective actions are completed within required timelines.
• Update the ticketing system with accurate status, documentation, and closure details.
• Coordinate with internal departments, vendors, and service providers to ensure effective communication and service delivery.
• Support continuous improvement initiatives by identifying opportunities to enhance maintenance processes and documentation.

Qualifications:

• Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is preferred.
• Experience in maintenance coordination, facilities management, or a similar operational role is an advantage.
• Proficiency in Microsoft Excel.
• Communication and coordination skills, with the ability to work collaboratively across departments and with external suppliers.
• Fast learner with a proactive attitude and the ability to follow procedures and work independently when required.