Business Data Analyst

Join SnappBox - The Largest On-Demand Last Mile Delivery Service in the Middle East!
Are you passionate about turning data into actionable insights? SnappBox is seeking a Business Data Analyst to join our dynamic team. In this role, you'll develop and deploy dashboards, interpret key business datasets, and deliver insights that drive growth and optimization. You'll support business intelligence strategies with quantitative analysis and work cross-departmentally to improve business processes and decision-making.
About SnappBox
SnappBox is the leading on-demand delivery service in the Middle East, dedicated to providing fast, reliable, and efficient delivery solutions. Our mission is to revolutionize the delivery industry with innovative technology and a commitment to customer satisfaction. We value collaborative excellence, continuous improvement, and a data-driven mindset to ensure we meet and exceed our customers' expectations.
Key Responsibilities

• Analyze datasets to identify trends, patterns, and insights that can inform business decisions.
• Create and deploy dashboards to visualize data and provide real-time insights to stakeholders.
• Track and report on key performance indicators (KPIs) to monitor business performance and identify areas for improvement.
• Support business intelligence strategies with quantitative analysis and data-driven insights.
• Work with different departments to develop data-driven strategies that improve business processes and decision-making.
• Develop predictive models to forecast future trends and support strategic planning.
• Generate and present reports that summarize findings and provide actionable recommendations.
• Identify opportunities for process improvement and recommend solutions based on data analysis.
• Maintain appropriate documentation for data analysis processes, methodologies, and business intelligence solutions.

Qualifications

• At least 2 years of experience in data analytics, business analytics, business line management, and commercial or project management.
• Strong analytical skills and proficiency in data analytics tools (we are using Python, SQL, Excel, and Power BI).
• Strong analytical skills and experience with quantitative data analysis, actionable insights, modeling, and advanced test plan design and analysis.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of logistics operations and systems is a plus.
• Excellent communication and interpersonal skills are a must, with fluency in both Farsi and English.
• Bring a strategic and analytical mindset to the table, with the ability to envision and execute innovative solutions to complex operational challenges.
• Thrive in a fast-paced environment, with the ability to work under pressure and meet tight deadlines. 24/7 availability to address urgent issues is essential.

Benefits

• Comprehensive health, dental, and vision insurance
• Opportunities for professional growth and development
• A collaborative and innovative work environment
• Learning budget
• Transportation discount and voucher
• Organizational food discount
• Hybrid and flexible working hours