Lead Product Designer

About the Role

The Lead Product Designer is a hands-on design leader responsible for delivering high-impact product work while helping other designers succeed. You will lead complex product initiatives, shape product direction, and maintain a high bar for experience quality. At the same time, you will provide design direction, critique, mentorship, and alignment across the team.

Responsibilities

• Own complex and strategically important product initiatives from problem framing through launch and iteration.
• Partner with Product, Engineering, Data, Research, and Business teams to shape problems, priorities, and product direction.
• Navigate ambiguity, challenge assumptions, and help teams identify the right problems to solve.
• Explore, prototype, test, and deliver high-quality user experiences.
• Own the quality and coherence of the experience within your product area.
• Use user research, product data, and experimentation to inform and evaluate design decisions.
• Think beyond individual screens and create scalable patterns and systems.
• Contribute to and evolve the design system.
• Stay involved throughout implementation to ensure the shipped experience meets the intended quality.
• Provide regular design direction, critique, and actionable feedback to other designers.
• Help designers strengthen their problem framing, product thinking, and design craft.
• Identify experience gaps, inconsistencies, and quality risks across design initiatives.
• Facilitate alignment across designers working on connected experiences.
• Help designers navigate complex product decisions and stakeholder conversations.
• Mentor designers and support their growth and increasing independence.
• Partner with design leadership to raise the overall quality and capability of the design team.

Requirements

• Strong experience designing and shipping digital products, preferably within complex consumer products, marketplaces, platforms, or multi-service ecosystems.
• A portfolio demonstrating strong product thinking, interaction design, visual craft, and end-to-end product ownership.
• Experience leading complex product initiatives involving multiple stakeholders and significant ambiguity.
• Ability to move comfortably between product strategy and detailed design execution.
• Strong understanding of user-centered design, research, experimentation, and data-informed decision making.
• Demonstrated ability to influence product direction rather than only execute against predefined requirements.
• Strong systems thinking and an ability to create coherent experiences across multiple journeys and touchpoints.
• Excellent communication, facilitation, storytelling, and stakeholder-management skills.
• Experience providing critique, mentoring designers, and raising the quality of other people's work.
• Strong collaboration skills and the ability to build productive relationships across Product, Engineering, Data, Research, and Business teams.
• A high bar for usability, interaction design, visual quality, consistency, and overall product experience.