Systems & Methods Intern (Organizational Excellence)

Job Description & Responsibilities:
TDACore is looking for a motivated, talented, and learning-oriented Systems & Methods Intern to join its Organizational Excellence and Business Process Management projects.
Key Areas of Learning & Responsibilities:

• Learning the fundamentals of Systems & Methods, Business Process Management, and Process Improvement
• Participating in process identification and analysis, as well as developing process and job profiles
• Learning process architecture and classification frameworks, including APQC
• Learning process documentation, modeling, and visualization based on the BPMN 2.0 standard
• Participating in process gap analysis and identifying improvement opportunities
• Developing an understanding of organizational performance management and performance evaluation
• Learning how to identify and define Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs)
• Monitoring and analyzing performance indicators and identifying performance trends
• Learning methods for identifying bottlenecks, organizational issues, and improvement opportunities
• Supporting data analysis, documentation, and management reporting

Required Knowledge, Skills & Abilities:

• Strong interest in Systems & Methods, Process Management, and Organizational Excellence
• Basic knowledge of process management and process improvement is an advantage
• Willingness to learn and work with frameworks and standards such as APQC and BPMN 2.0
• Strong ability to organize, analyze, categorize, and accurately document information
• Good command of Microsoft Office, particularly Word and Excel
• Interest in learning process modeling and visualization tools
• Interest in KPIs, OKRs, and Performance Management Systems
• Analytical mindset with the ability to identify organizational problems and bottlenecks
• Research-oriented mindset and strong willingness to learn and develop
• Ability to work effectively in a team-oriented environment
• Organized, responsible, committed, detail-oriented, eager to learn, analytical, challenge-oriented, and punctual
• Strong teamwork, follow-up, and communication skills are also important for this position.

Educational Background:
Current students or graduates with a Bachelor's degree in: Industrial Engineering, Management, Systems Engineering, or related fields
Growth & Employment Opportunity:
Upon successfully completing the 2–3 month internship program, interns will become members of the TDA Core Organizational Excellence team.