About SnappPay

SnappPay is the first and leading BNPL provider in Iran, started in 2020. We are leveraging Financial Technologies to reshape Iranians’ experience of consumer credit.

Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial freedom to all Iranians by providing them with better, smarter, and more efficient solutions for payment and shopping.

About the Position
You’ll be responsible for monitoring general uptime and availability for all applications owned by SnappPay. The SRE role is embedded within a cross-functional relationship with the DevOps and Security teams. This role also includes night shifts.

Shift: Day and Night Shift Rotation

Responsibilities:

• Monitor services
• Incident management
• Extend and improve current monitoring systems
• Automate the current monitoring process
• Deploy services to the production environment
• Communicate with other teams to resolve issues
• Troubleshoot system problems
• Deploy changes to the production environment

Requirements:

• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Ability to work collaboratively with other SRE team members, developers, and stakeholders to address complex technical challenges and drive continuous improvement in system reliability and performance.
• Strong communication skills, both verbal and written.
• Familiar with Linux OS.
• Familiar with Grafana, ELK, and Prometheus.
• Familiar with Docker and Kubernetes.
• Familiar with CI/CD.