Role Overview

We are looking for a Senior Product Designer to join our design team and play a key role in shaping our customers’ experience. You will turn complex and ambiguous problems into clear, elegant, and scalable solutions that balance user needs, business goals, and technical constraints. Working closely with Product, Engineering, Data, and Operations, you will help define product direction, design end-to-end experiences, and ensure that every detail meets high standards of usability and craft. You will also use AI thoughtfully to improve the quality and speed of product discovery, ideation, prototyping, and delivery, while critically evaluating and validating its outputs.

Duties and Responsibilities

• Translate ambiguous problems into structured, testable design briefs with clear goals, assumptions, success metrics, constraints, and risks.
• Design solutions that drive measurable business impact while delivering seamless and intuitive user experiences.
• Create production-ready user flows for web and mobile, covering loading, empty, error, success, permission, and edge-case states.
• Design scalable and accessible experiences using established design-system components and patterns.
• Prototype at the appropriate fidelity, conduct usability tests, and iterate based on qualitative and quantitative evidence.
• Collaborate closely with Product, Engineering, Data, Operations, and other stakeholders to clarify requirements and deliver feasible, creative solutions.
• Communicate concepts, trade-offs, and design decisions through clear and structured storytelling for both technical and non-technical audiences.
• Contribute to the continuous improvement of the design system, product patterns, and team standards.
• Use AI tools throughout the design process to accelerate research synthesis, exploration, content creation, prototyping, documentation, and design-to-code workflows.
• Critically evaluate AI-generated outputs for accuracy, usability, accessibility, bias, consistency, and alignment with product context.
• Identify opportunities where AI can improve the product experience or the team’s workflow, and turn them into testable, practical initiatives.
• Share effective AI-assisted workflows and help the design team adopt them responsibly.

Required Skills

• Strong product thinking and the ability to connect user needs with business goals and measurable outcomes.
• Strong understanding of interaction design, information architecture, responsive design, accessibility, and design systems.
• Practical experience using AI tools in product design workflows, with the judgment to verify, refine, and challenge their outputs.
• Experience conducting user research and usability testing and translating insights into actionable product decisions.
• Ability to design complete, production-ready experiences—not only ideal or happy paths.
• Experience collaborating effectively with Product Managers, Engineers, Data teams, and business stakeholders.
• Advanced proficiency in Figma, including components, variants, prototyping, auto layout, variables, and design tokens.
• A strong portfolio demonstrating end-to-end problem-solving, design rationale, collaboration, and measurable product impact.

Preferred Competencies

• Structured thinking and communication, supported by strong storytelling skills.
• Ownership and accountability, with a bias toward action and a balance of speed and precision.
• Strong critical thinking and the ability to challenge assumptions rather than defaulting to the most obvious solution.
• Ability to influence without authority and manage stakeholders effectively across Product, Engineering, Data, and Operations.
• An open, feedback-seeking mindset.
• Curiosity about emerging AI capabilities and a willingness to continuously test and improve new ways of working.
• High quality standards and attention to detail, even when working quickly or using AI-assisted tools.
• Ability to distinguish between tasks that can be accelerated with AI and decisions that require deeper human judgment, research, or collaboration.