About the Role

At Birad (Bugloos), we bridge the gap between complex technical innovation and high-impact business outcomes. We are seeking an Account Manager to champion our international portfolio of 15–20 enterprise and mid-market accounts.
In this role, you won't just maintain relationships; you will drive strategic growth. You will act as a critical translator between our technical hub and our clients' C-suite, ensuring our product capabilities align with their strategic goals. If you are commercially curious, technically empathetic, and thrive in culturally diverse business environments, we want to hear from you.

Your Core Responsibilities:

• Portfolio Management & Growth: Independently manage, retain, and expand a distributed portfolio of 15–20 enterprise/mid-market accounts using structured cadences and health scoring.
• Commercial Negotiation: Own the full commercial cycle for your accounts. Build data-driven business cases, model ROI, structure pricing proposals, and independently close upsell and renewal contracts.
• Technical Translation: Act as the bridge between the Bugloos technical hub and client stakeholders. Read product specifications, interpret Proof of Concept (PoC) documentation, and translate technical findings into clear commercial value.
• Executive Engagement: Deliver high-stakes presentations to C-level executives, confidently commanding the room and handling complex commercial objections.
• Pipeline & CRM Hygiene: Maintain flawless data discipline in HubSpot, Salesforce, or equivalent CRM tools, ensuring precise opportunity logging and forecast accuracy.

What We Are Looking For (Your Mindset & DNA):

• Consultative Selling Mindset: You naturally listen before pitching. You diagnose core client needs and frame solutions around strategic outcomes rather than features.
• Cross-Cultural Intelligence: You possess a highly adaptable communication style, seamlessly shifting your pace, tone, and approach across different nationalities and business cultures.
• Technical Empathy: You aren’t an engineer, but you think like one. You understand the Product Development Life Cycle (PDLC)—how products are scoped, built, released, and iterated—allowing you to hold credible product conversations.
• Commercial Curiosity: You are driven to understand how our clients make money. You proactively study their business models, KPIs, and strategic targets, connecting those dots directly to Bugloos' capabilities.
• Relationship Building: You build deep, multi-threaded relationships. You look beyond a single point of contact to create organizational stickiness across our clients' businesses.
• Structured Self-Management: You are highly disciplined. You manage high account volumes without dropping the ball, utilizing structured account plans and rigorous follow-up.
• Resilience & Creative Problem Solving: When a standard pitch misses, you find another angle. You maintain high energy and momentum through long enterprise sales cycles and delayed decisions.

Requirements & Technical Skills:

• Language Mastery: Professional-level written and spoken English. You can draft complex proposals, negotiate contracts, and deliver precise presentations.
• International Market Exposure: Demonstrated experience managing internationally distributed client portfolios across multiple geographies (Required).
• Data & Analytics Literacy: Ability to interpret usage dashboards, campaign metrics, and ROI data to back up your narrative during Quarterly Business Reviews (QBRs).
• Tools: Highly proficient with enterprise CRMs (Salesforce, HubSpot, etc.).
• Nice-to-Haves (The Pluses): Dutch proficiency (strong written and spoken Dutch) is a major plus, enabling direct engagement with our Dutch-speaking clients and internal stakeholders.
• Additional Languages: Fluency in any other European language to broaden your portfolio coverage.