Sales Specialist

DigiExpress is seeking a B2B Sales Specialist to fuel our growth engine across Instagram shops, SMEs, e-Bazar stores, and plugin-based online shops. This role is pivotal in expanding our B2B customer network, driving revenue, and strengthening our competitive footprint in the fast-moving logistics, e-commerce, and social commerce landscape.
Key Responsibilities

• Identify and target high-value B2B customers across Instagram, social commerce platforms, SMEs, and e-Bazar stores
• Qualify, segment, and prioritize leads based on business potential, shipping volume, and scalability
• Conduct introduction and needs-assessment calls to evaluate shipping volume, logistics requirements, and business model
• Manage the full sales, onboarding, and activation process to ensure first shipment within defined timelines
• Collaborate with Operations and Product teams to resolve onboarding and operational bottlenecks
• Analyze customer behavior and provide data-backed insights to improve sales conversion and activation success
• Monitor market trends, competitor activities, and industry dynamics to refine sales and acquisition strategies
• Deliver structured market feedback and customer insights to internal stakeholders
• Negotiate, finalize, and execute customer contracts

Required Skills & Competencies

• Strong commercial mindset with excellent negotiation capabilities
• Good understanding of the logistics and B2B sales ecosystem, with familiarity with e-commerce, SME, and social commerce businesses
• Data analysis proficiency and metrics-driven decision-making
• Outstanding communication and relationship-building skills
• Strong time management, target orientation, and a self-driven approach
• Familiarity with CRM systems, sales pipeline management, and market research

Education & Experience

• 3–5 years of experience in B2B Sales, Business Development, or Customer Acquisition, preferably within the logistics, transportation, e-commerce, or related industries
• Proven experience in selling logistics or delivery services to business customers is strongly preferred
• Experience working with SMEs, e-commerce businesses, marketplaces, or social commerce businesses is a strong plus
• Bachelor’s degree in Business, Management, Marketing, MBA, or a related field