FinTech Engineer

Roles & Responsibilities
• Collaborate with cross-functional teams, both internal and external, in MTNIrancell ITS departments to ensure all service levels and related PPPs conform to defined agreements and internationally recognized benchmarks.
• Actively participate in selecting suitable technologies and negotiate/manage contracts with suppliers accordingly.
• Liaise with different ITS departments, especially the Program Office, business units, and outsourcing partners for systems enhancement requirements and the smooth implementation of these enhancements and new systems/applications.
• Support interaction with audit bodies as per the audit cycle or raised audit items resolution.
• Analyze all FinTech services and related projects, including new systems implementations and existing systems’ enhancements, simultaneously with operations management and ensure they are aligned with operations expectations.
• Oversee and organize new system integrations with payment platforms to help expand the company’s business and sales.
• Implement policies, processes, and procedures to ensure FinTech systems work as defined.
• Support the outsourcing partners in administrative and operational tasks for systems, system reconciliations, systems integrity checks, system security maintenance, etc.
• Be fully aware of all services/functions business flow to prevent any wrong procedure or system complexity in new project designation from the operations side, and to provide correct solutions for business operational requests.
• Ensure that outsourcing partners put all products, tariffs, and other enhancements and changes into production in line with business requirements and change management processes.
• Coordinate and take over daily queries; follow up incidents until complete issue rectification or incident closure in case of incorrectly raised ones, and business/other ITS teams’ requests.
• Coordinate and monitor outsourcing partners on their daily tasks; track/supervise their assigned actions or operational changes to ensure delivery as per agreed time.
• Prepare and oversee Service Level Agreements with internal customers (business units) and suppliers/vendors to ensure timely resolution of problems and issues.
• Influence the outsourcing partners to deliver the services and deploy the resources as per MTN Irancell’s business needs.
• Identify all API gateways and REST/SOAP services to ensure seamless integration with FinTech partners.
• Stay updated on the latest knowledge, trends, and technology in the FinTech area.
• Stay updated about financial regulations (PCI-DSS, GDPR, PSD2) and ensure operational compliance.

Job Requirements
Education
• BSc in Information Technology or related

Experience
• Minimum of 3 years of experience in the area of specialization, with experience in supervising/managing others
• Experience working in a medium to large organization