Role Overview
At FANAP, we are looking for a Cloud Technical Content Specialist to develop and manage technical and commercial content for Cloud Services. The role requires a strong understanding of technical concepts and the ability to structure and simplify complex information for customers.
Key Responsibilities
- Develop the content structure and standards for Cloud Services
- Create and manage Service Catalogs, Datasheets, technical documentation, billing information, and service introductions
- Develop and validate Architecture, Solution, Use Case, and Case Study content with technical teams
- Identify content gaps and follow up with relevant teams to complete the required information
- Standardize content from different teams based on the Brand Book and content guidelines
- Prepare Sales Enablement Materials
- Collaborate with Marketing on website, webinar, and event content
- Manage content updates and maintenance
Requirements
- Experience in technical writing, documentation, or technical content
- Strong ability to understand and communicate technical concepts
- Ability to work effectively with different technical teams
- Strong ownership, follow-up, and end-to-end execution skills
Preferred Qualifications
- Familiarity with Cloud Services and infrastructure concepts such as Compute, Storage, Networking, and Security
- Familiarity with AI concepts and services
- Experience creating technical content in Cloud, Technology, or AI-related fields