ویستا سرویس
ویستا سرویس

FTTH Back-Office Engineer

Tehran/Sa'adat Abad
Full Time
Saturday to Wednesday
-
Transportation -Loan -Bonus -Health insurance -Parking space -Flexible working hours -Lunch -Occasional packages and gifts -Company Car

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501 - 1000 employees
Telecom
Iranian company dealing with Iranian and foreign customers
Privately held
توضیحات بیشتر

key Requirements

5 years experience in similar position
Bachelor Electrical Engineering or Computer and IT

Job Description

Key Responsibilities
  • Monitor and ensure the reliable operation of the FTTH/GPON network, including OLT, ONT, PON, and ODN components.
  • Analyze and troubleshoot FTTH network faults, alarms, outages, and service-impacting incidents remotely.
  • Provide technical support to field maintenance, NOC, Active, Fiber, IP, IPRAN, and Transmission teams.
  • Investigate recurring and complex faults and support Root Cause Analysis (RCA) and preventive actions.
  • Analyze OLT/ONT alarms, logs, network performance data, OTDR results, and optical power measurements.
  • Support technical configuration, provisioning, and activation of PON services within the approved maintenance scope.
  • Coordinate the investigation of fiber and passive network issues, including ODN, fiber links, and distribution infrastructure.
  • Escalate complex or cross-domain technical issues to the relevant technical teams and the FTTx Manager.
  • Maintain accurate records of incidents, troubleshooting activities, technical findings, and corrective actions.
  • Prepare technical reports and contribute to network reliability, maintainability, and continuous improvement.
  • Ensure all activities comply with approved technical standards, procedures, customer requirements, and HSE policies.
Requirements
  • Bachelor’s degree in Telecommunications, Electrical/Electronics, Computer Engineering, or a related field.
  • Relevant experience in FTTH/FTTx, GPON, fiber optic, or access networks.
  • Practical knowledge of OLT, ONT/ONU, PON, ODN, and fiber optic networks.
  • Good understanding of Ethernet, VLAN, DHCP, PPPoE, IP addressing, and basic routing.
  • Experience with NMS/OSS, network monitoring, and ticketing systems.
  • Ability to interpret OTDR traces and optical power measurements.
  • Familiarity with OTDR, OPM, OLS, and VFL is an advantage.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Good communication and cross-functional coordination skills.
  • English working proficiency for technical documentation and communication.
  • Ability to work in shift-based / 24×7 operational environments when required.

Job Requirements

Gender
Preferred Men
Military service
Military service must be done
Education
Bachelor| Electrical Engineering Bachelor| Computer and IT
Language
English| Intermediate - 50%

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