Bimeh Bazar started its journey in 2016 with the aim of creating a great experience in online insurance consultation, comparison, and purchase. We are looking for minds that can contribute to the growth of our company and guide it in the right direction. We want to collaborate with individuals who are driven by achieving accomplishments they can be proud of and value clear and respectful human interactions.

We're looking for a Senior or Staff-level DevOps/SRE to own the reliability, performance, and operational excellence of our Kubernetes-based infrastructure.
You'll be the person who keeps systems running, responds when they don't, and continuously raises the bar on how we build and operate services.

Responsibilities:

• Kubernetes cluster administration: upgrades, node management, resource optimization, and multi-tenant configuration
• On-call rotation: incident response, triage, escalation, and resolution for production systems
• Uptime and SLO ownership: define, track, and defend service-level objectives across critical services
• Performance engineering: identify and resolve bottlenecks in services, cloud networking, storage, and scheduling
• Observability: build and maintain dashboards, alerting, and tracing pipelines (metrics, logs, traces)
• CI/CD pipelines: own deployment automation, release strategies (canary, blue-green), and rollback procedures
• Infrastructure as Code: manage cluster and workload configuration through code (Terraform, Helm, GitOps)
• Collaboration: work closely with development teams to improve service reliability from the design stage

Requirements:

• Proven hands-on experience troubleshooting and resolving production issues under pressure
• Deep Kubernetes expertise: debugging failing workloads, tuning resource allocation, operating clusters at scale
• Strong problem-solving instincts — able to identify root causes quickly and drive systems back to health
• Experience scaling systems: from recognizing capacity limits to designing and executing a scale-up plan
• High-level understanding of distributed system design: where bottlenecks form, how components interact, and what breaks under load
• Strong observability skills: Prometheus, Grafana, OpenTelemetry, or equivalent
• Ability to communicate clearly with both engineers and non-technical stakeholders
• Ability to scale relational databases

Benefits:

• Comprehensive health insurance
• Snapp credit (cab, food, pay)
• Legal and mental health counseling services
• Insurance purchase subsidy
• Loan