Own and develop TapsiFood’s Restaurant Supply Business Line, ensuring a productive, reliable, available, relevant, and competitive restaurant vendor network that can effectively convert customer demand into successful orders.

Key Responsibilities

• Develop and execute the Restaurant Supply Strategy across cities, zones, cuisines, brands, price segments, and dayparts.
• Manage the Vendor Portfolio, prioritizing Strategic, High-Potential, Productive, At-Risk, and Dormant vendors.
• Drive Quality Acquisition & Activation, from vendor identification and negotiation to first orders and productivity.
• Increase Vendor Productivity & Growth through data-driven segmentation and tailored growth playbooks.
• Monitor and improve Coverage, Assortment, Availability, and Supply Reliability across key markets.
• Own vendor-related OSR (Order Success Rate) drivers and reduce the Cost of Bad Supply.
• Build Deal & Promotion Readiness, including Hero Deals, competitive pricing, availability, and vendor funding.
• Monitor Deal Economics, Vendor-Funded Growth, subsidy dependency, and commercial performance.
• Drive Price Competitiveness across strategic vendors, SKUs, categories, and zones.
• Lead Vendor Retention & Recovery through early-warning signals and structured recovery plans.
• Ensure Content & Catalog Quality across menus, images, pricing, SKUs, availability, and searchability.
• Monitor Commercial Team Productivity and shift the organization from Activity Management to Output Management.
• Lead weekly WBR (Weekly Business Review) and track Supply, Quality, Growth Readiness, Lifecycle, and Commercial Economics.

Requirements

• Team Alignment: Partner closely with Growth, Operations, Finance, Contracts, Product, and other teams to align Supply Readiness with Demand Generation and drive shared outcomes.
• Metric Ownership: Proven ability to drive Key Success Metrics, including Orders, GMV, Organic Orders, Conversion, Category Penetration, Customer Repeat, OSR, Cost of Bad Supply, Commercial Revenue, and Time-to-Productivity.
• Experience: 3 years of relevant experience in Business Development, B2B Sales, Key Account Management, or commercial leadership, preferably in Food Delivery, E-commerce, or Tech Startups.
• Data Analysis: Advanced proficiency in Microsoft Excel for sales and performance analysis; familiarity with BI tools (e.g., Power BI, Tableau) to extract actionable insights from data dashboards.
• Negotiation: Proven track record in high-level negotiations, closing deals, and executing contracts with key commercial partners and restaurants.
• Business Acumen: Deep understanding of two-sided marketplace dynamics, pricing models, profit margins, promotions, and key performance indicators.
• CRM Proficiency: Experience using CRM software to track the vendor lifecycle, pipeline, and document commercial processes.