Key Responsibilities
Recruitment & Talent Acquisition
Partner with hiring managers to define job requirements and develop job descriptions.
Screen resumes and conduct competency-based and behavioral interviews.
Ensure strong cultural fit and alignment with organizational values during hiring decisions.
Support onboarding to ensure a smooth and positive experience for new employees.

Performance Management
Contribute to the design, execution, and improvement of the performance management system.
Support managers in setting objectives, performance reviews, and feedback discussions.
Identify performance gaps and work with relevant stakeholders on improvement plans.
Coordinate performance calibration processes where applicable.

Strategic Partnership with Business Units
Analyze HR needs of business units and propose strategic and operational HR solutions.
Participate in workforce planning and organizational design initiatives.
Support change management and organizational development projects.

Employee Experience & Engagement
Address employee concerns related to motivation, workload, communication, and career development.
Lead or support employee engagement initiatives and monitor their impact.
Oversee the complete employee lifecycle—from onboarding to exit processes.

Employee Relations & Organizational Culture
Mediate workplace conflicts and promote a healthy employee relations climate.
Strengthen organizational culture, values, and leadership behaviors.
Ensure compliance with labor laws, internal policies, and disciplinary procedures.

Skills & Competencies
Technical Knowledge
Deep understanding of HR practices: recruitment, learning & development, compensation, performance management, employee relations.
Familiarity with labor law and social insurance regulations.
Knowledge of competency models and change management principles.
Experience in Retail Business is a bonus.

Soft Skills
- Strong communication, interpersonal, and negotiation skills.
- High emotional intelligence and empathy.
- Problem-solving and analytical thinking.
- Conflict resolution and mediation abilities.

Tools
Familiarity with HRIS systems and proficiency in Excel.

Education & Experience Requirements
Minimum 3 years of HR experience.
Experience working as an HRBP is mandatory.
Experience working as an HRBP specifically with Sales and Marketing divisions is a plus.