“JTI is a leading global company active in FMCG, headquartered in Geneva, Switzerland with 45,000 people come from all over the world, representing more than 110 nationalities. We market 9 world flagship brands in more than 130 countries with 409 offices, 29 factories, 8 research & development centers and 6 tobacco processing facilities.
JTI Iran truly proud to have achieved Top Employer award for five consecutive years and JTI has been recognized as one of the top companies in 53 countries around the world.
We have opportunities in areas ranging from Global Supply Chain to General Administration, and Manufacturing to Sales. We value enterprising minds and believe in that new ideas can come from anyone, anywhere and everyone is encouraged to innovate and challenge the status quo. It’s our people and their unique qualities that are at the heart of all we achieve. Together, we create a culture where everyone can shine
The incumbent is responsible to optimize, maintain, and update Marketing and Sales systems (J-Sight, Panorama, etc.) and support their users based on JTI business requirements. Also, facilitate the reporting platform in coordination with vendor & IT department, to be used by any stakeholders. Performing regular analytical work on the systems' data accuracy which can explain the market dynamics and keep databases up to date and in compliance with JTI policies. Areas of responsibilities:
To upgrade, optimize and check SFA systems (mainly Panorama) constantly based on the new requirements and revised procedures in coordination with IT and vendors. In addition, providing clear guidelines for all stakeholders in order to be fully aligned with the new changes. Needs to have efficient communications with different departments for fully understanding their needs, making effort for searching and developing the idea with practical solutions through constant communication with IT and any vendor.
Collaborating with other departments in defining new sales projects, merchandising & planogram updates, surveys, etc. on Panorama to assess the needs, foresee and provide all requirements (software updates, instructions, files) in order to conduct the projects by operation teams and provide support to the finish line.
To facilitate any application version/customization updates, roll out and maintain both the software and the hardware in coordination with vendor & IT department.
To report all error messages received from the software or communicated by the sales team to the vendor & IT department.
Support all SFA users for any queries related to back office and mobile application and provide required instructions.
To provide on-boarding training sessions, as well as refreshments for different users according to their needs.
Candidate Profile: Education:
University degree in Mathematics, Statistics, Computer, Business Administration, or IT.
Experience:
2 years of database key operation experience preferably in an FMCG company / IT.
Requirements:
General knowledge of database program structure & basic queries.
Understanding of the dynamics of cigarette market, and general system analytical skills.