Commercial Operations Senior Manager

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility.
We are waiting for you to continue this story.


Responsibilities:

• Lead and develop teams across vendor negotiations and commercial deals, vendor acquisition and conversion, sales growth, and advertising, ensuring clear accountability and effective collaboration.
• Own the end-to-end vendor acquisition and conversion funnel, from prospect identification and registration to onboarding and activation, continuously improving conversion rates and time-to-activation.
• Identify bottlenecks across vendor acquisition, onboarding, sales, and monetization processes, and implement scalable solutions to improve productivity and business performance.
• Drive revenue growth across the vendor portfolio by setting commercial targets, identifying growth opportunities, and improving vendor performance, sales momentum, and order volume.
• Drive vendor advertising growth by developing new propositions, increasing adoption, and identifying opportunities to further monetize the vendor ecosystem.
• Set and monitor targets and KPIs across teams, vendors, and commercial initiatives, taking corrective actions to achieve business objectives.
• Analyze performance across acquisition, conversion, activation, sales, advertising, revenue, and team productivity to identify improvement opportunities.
• Lead strategic and cross-functional projects from ideation to execution, ensuring clear objectives, ownership, timelines, resources, and measurable outcomes.
• Collaborate with Marketing, Product, Finance, Tech, and business teams to execute commercial initiatives and resolve operational challenges.
• Monitor market trends, vendor needs, competitor activities, and emerging commercial models to identify growth and monetization opportunities.

Requirements:

• Proven experience in managing large-scale operational or commercial processes and translating business objectives into measurable outcomes.
• Proven experience managing multiple teams, building high-performing teams, and driving accountability and performance.
• Strong project management skills with the ability to lead complex, cross-functional initiatives from concept to implementation.
• Strong negotiation, communication, and stakeholder-management skills, particularly in commercial partnerships and vendor relationships.
• Strong strategic thinking with the ability to identify growth opportunities, develop business cases, prioritize initiatives, and translate strategy into execution.
• Strong understanding of revenue growth, sales performance, commercial models, vendor economics, and monetization strategies.
• Strong understanding of KPI design, target setting, performance tracking, and incentive mechanisms.
• Strong structured problem-solving skills with the ability to identify root causes, develop practical solutions, and drive execution in a fast-paced environment.
• 7+ years of relevant experience in commercial operations, sales, business development, marketplace operations, consulting, or related fields, with proven experience in people management and revenue ownership.

Benefits:

• Credit for: Vacations, Gym, Therapy
• Social Security & Complementary Insurance
• Educational platform of advanced courses
• Snappfood's Discount codes