We are looking for a Senior Product Designer to own complex product experiences end-to-end, turning ambiguous user and business problems into clear, scalable, and high-quality solutions.

In this role, you will go beyond feature execution by helping frame problems, shape product direction, use research and data to make informed decisions, and partner closely with Product and Engineering from discovery through delivery and iteration.

You will also help raise the quality of both the product and the design practice through strong design craft, systems thinking, and collaboration, and by helping raise the design quality bar across the team.

Role & Responsibilities

• Own complex product areas and initiatives end-to-end, from problem framing and discovery through design, delivery, measurement, and iteration.
• Turn ambiguous user, business, and operational problems into clear problem definitions, hypotheses, experience principles, and design directions.
• Identify experience opportunities proactively rather than relying solely on predefined requirements or briefs.
• Partner closely with Product Managers, Researchers, Data Scientists, Data Analysts, Engineers, and other functions to identify user needs, validate assumptions, and reduce uncertainty.
• Use qualitative research, product data, behavioral insights, and business context to inform and challenge design decisions.
• Design coherent end-to-end journeys across complex workflows, states, edge cases, and touchpoints.
• Translate complex requirements and constraints into experiences that feel clear, simple, intuitive, and purposeful.
• Demonstrate strong interaction, information architecture, and visual design craft.
• Balance user value, business goals, technical constraints, speed, and long-term product quality when making design trade-offs.
• Work closely with Engineering throughout implementation rather than treating design handoff as the end of the design process.
• Define relevant success criteria with Product and Data partners and use post-launch evidence to evaluate outcomes.
• Iterate on shipped experiences based on product data, user feedback, research, and observed behavior.
• Use, challenge, and evolve the design system by identifying reusable components, patterns, and interaction principles.
• Collaborate with other designers to maintain consistency while allowing the product experience to evolve.
• Contribute actively to design critiques and help raise the quality bar across the design team.

Required Skills & Qualifications:

• 5+ years of experience designing digital products, with demonstrated ownership of complex product experiences from discovery through launch and iteration.
• Strong ability to simplify complex workflows and information structures without losing important functionality or context.
• Experience using qualitative and quantitative evidence to inform design decisions.
• Ability to navigate ambiguity, challenge assumptions, make informed trade-offs, and move work forward with limited direction.
• Strong verbal and visual communication skills, including the ability to explain design decisions and influence cross-functional stakeholders.
• Experience working with and contributing to design systems and reusable product patterns.