The Project Coordinator is responsible for coordinating day-to-day operational activities, following up on tasks across internal teams and external partners, maintaining accurate operational data and reports, and helping ensure processes are completed on time and according to defined standards. This role works closely with relevant stakeholders to identify operational, product, and business issues, track their resolution, and support continuous improvement of workflows and service quality.

Duties:

• Coordinate and follow up on daily operational activities and assigned tasks.
• Communicate with internal teams, vendors, and other stakeholders to ensure smooth execution of operational processes.
• Maintain, update, and validate operational data, trackers, reports, and documentation.
• Monitor task status, deadlines, and operational KPIs and escalate delays or issues when necessary.
• Identify operational gaps, recurring issues, and process inefficiencies and support corrective actions.
• Support onboarding, coordination, and ongoing operational follow-up with vendors or partners.
• Ensure operational procedures and data are aligned with defined standards and business requirements.
• Prepare regular status reports and provide clear updates to the direct manager and relevant teams.
• Support cross-functional projects and ad-hoc operational tasks when required.

Requirements:

• Bachelor's degree or equivalent relevant experience.
• At least 1 year of experience in operations, coordination, e-commerce, marketplace, or a related field is preferred.
• Good command of Microsoft Excel or Google Sheets and ability to work accurately with operational data.
• Ability to manage multiple tasks, priorities, and follow-ups in a fast-paced environment.
• Strong written and verbal communication skills.
• High attention to detail, ownership, and follow-through.

Preferred Competencies:

• Strong coordination, planning, and task-management skills.
• Analytical and problem-solving mindset.
• Attention to detail and data accuracy.
• Effective stakeholder communication and teamwork.
• Accountability, ownership, and reliability.
• Adaptability and ability to work under changing priorities.
• Familiarity with reporting tools, dashboards, or operational systems is a plus.
• Preparing and maintaining organizational reports.