Office Coordinator

About TAPSI
TAPSI started its journey in May 2016 with a team of 10 Iranian experts, and today it has transformed into a leading super app in Iran. We offer a wide range of services, including intercity and intracity travel, instant parcel delivery, food ordering, online shopping, and more—all in one platform.
With over 20 million users across 28+ cities and a team of 1,000+ passionate members, TAPSI is constantly expanding and evolving. Our team draws energy from the positive impact we make on people’s daily lives. We are committed to continuous innovation, always seeking ways to improve and grow.
Join TAPSI and discover a place where you can push your limits, innovate, and thrive!

About the Role
We are looking for an organized, proactive, and detail-oriented Office Coordinator to manage daily office operations, coordinate administrative tasks, monitor service quality, and ensure efficient office support.

Responsibilities

• Manage office supplies, inventory, and timely replenishment of required items.
• Handle petty cash, daily office purchases, expense tracking, invoices, and settlement documentation.
• Follow up on payment requests, utility bills, and office-related expenses.
• Coordinate meeting room arrangements and hospitality for internal and external meetings.
• Monitor the quality of cleaning, hospitality, and general office services using checklists and defined standards.
• Identify service gaps and operational issues, coordinate corrective actions, and follow up until resolution.
• Coordinate with General Services, Finance, Procurement, HR, and other relevant teams to ensure smooth office operations.
• Maintain accurate administrative records and prepare periodic reports on inventory, expenses, and service quality.
• Monitor first-aid supplies and coordinate replenishment.
• Use Microsoft Office, Google Sheets, and AI tools to improve documentation, reporting, and operational efficiency.
• Ensure tasks are completed accurately and on time, in accordance with company policies and standards.

Requirements

• At least 2 years of relevant experience in office coordination, office administration, general services, or workplace operations.
• Good understanding of office operations, general services, and administrative processes.
• Practical experience in petty cash management, expense tracking, invoice handling, and administrative documentation.
• Good command of Microsoft Excel, Word, and Google Sheets.
• Familiarity with Hamkaran System or similar accounting and administrative software.
• Familiarity with AI tools and their application in administrative tasks and reporting.
• Strong organizational, communication, and follow-up skills, with attention to detail.
• Ability to take ownership of tasks from initiation to completion and manage multiple priorities.
• Ability to monitor service quality, identify gaps, and follow up on corrective actions.
• Professional assertiveness and the ability to provide constructive feedback and coordinate effectively with different teams.
• Proactive, solution-oriented mindset with a focus on accountability and continuous improvement.
• Experience in medium-sized or large corporate environments, coordinating General Services teams or outsourced providers, procurement, inventory control, or process improvement is an advantage.