Commercial & supplier management: Prepare quotations and proposals, follow up on offers, orders, and renewals, and run day-to-day account management until closure.
Carrier procurement: Source connectivity from international carriers; compare quotes on route, capacity, price, SLA, and lead time; negotiate pricing and terms.
Supplier management: Maintain effective relationships with carriers, wholesalers, and infrastructure providers; identify commercially viable procurement options.
Service delivery: Track orders through LOA, cross-connect, installation, testing, activation, RFS, and handover; chase delays and outstanding actions.
Commercial finance: Follow up customer invoices and payments, verify supplier invoices, support AR/AP and reconciliation, track contract terms, revenue, and cost.
Commercial–technical coordination: Bridge commercial and technical/NOC teams on service status, outages, and upgrades; escalate issues until resolved.
Requirements:
Hands-on experience in carrier procurement and commercial negotiations, with a solid understanding of pricing, margins, SLAs, and commercial terms.
Strong analytical and problem-solving skills, with the ability to evaluate commercial data and business opportunities.
Excellent English communication skills (written and spoken), interpersonal skills, and the ability to build effective business relationships.
Strong ownership, follow-up, and organizational skills, with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Excel and Outlook, and the ability to collaborate across commercial, technical, operations, and finance teams.
Familiarity with AI-powered tools and generative AI applications to improve productivity and support business tasks.
Fast learner with a proactive mindset, high motivation, and a strong sense of responsibility.