As an In-App Merchandising Operations Supervisor, you will sit at the intersection of Marketing, Product, Commercial and Data. Your goal is to optimize the digital storefront to ensure customers find the right product at the right time, maximizing conversion rates, average order value and order per vendor.

You are managing the logic, timing, and execution of how thousands of users interact with the app every day.

Core Responsibilities:

• Strategic Merchandising: Build customer-centric merchandising strategies. Identify growth pillars and recommend optimizations based on consumer insights, competitor landscapes, and business results.
• Campaign Execution: Lead the end-to-end setup of in-app assets (banners, carousels, pop-ups, and "collections") for seasonal events, brand partnerships, and hyper-local promotions.
• Inventory Management: Manage the digital "shelf space." Prioritize high-performing vendors and sponsored listings while maintaining a fresh and diverse user experience.
• Performance Tracking: Monitor key metrics like Click-Through Rate (CTR), Conversion Rate (CVR), and Take Rate. Use these insights to iterate on merchandising strategies.
• Cross-Functional Collaboration: Act as the bridge between the Commercial team (who sign the brands) and the Product team (who build the features) to ensure all promotions are technically feasible and commercially viable.
• Data-Driven Optimization: Use SQL and BI tools to design and execute dashboards, monitor critical KPIs, and provide strategic insights.

Required Skills & Experience

• Experience: 3–5 years in E-commerce, Q-Commerce, or Digital Marketing Operations.
• Analytical Tools: Proficiency in Excel/SQL and BI tools.
• Tech Savvy: Experience with CMS (Content Management Systems) and A/B testing frameworks.
• Soft Skills: High attention to detail and the ability to thrive in a fast-paced, "always-on" environment.