Saturday to Wednesday
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1001 - 5000 employees
Internet Provider / E-commerce / Online Services
توضیحات بیشتر
key Requirements
5 years experience in similar position Microsoft Word - Intermediate
Microsoft Excel - Intermediate
Job Description
About Tapsi Box
Tapsi Box is a dynamic and fast-growing team that handles tens of thousands of orders every day. We are rapidly expanding into new markets and scaling our daily operations. This is just the beginning; we’re constantly innovating to optimize our delivery system and take our growth to the next level.
About the Role
The People Operations and Workplace Services Lead manages workplace services, facilities, assets, and office operations at Tapsi Box. This hands-on leadership role focuses on operational efficiency, team leadership, and scalable service processes, working closely with HR, Finance, IT, Legal, Procurement, and business leaders to improve workplace reliability and employee experience.
Responsibilities
Tapsi Box is a dynamic and fast-growing team that handles tens of thousands of orders every day. We are rapidly expanding into new markets and scaling our daily operations. This is just the beginning; we’re constantly innovating to optimize our delivery system and take our growth to the next level.
About the Role
The People Operations and Workplace Services Lead manages workplace services, facilities, assets, and office operations at Tapsi Box. This hands-on leadership role focuses on operational efficiency, team leadership, and scalable service processes, working closely with HR, Finance, IT, Legal, Procurement, and business leaders to improve workplace reliability and employee experience.
Responsibilities
- Manage office assets, equipment, and inventory, including allocation, transfers, returns, maintenance, stock levels, and periodic inventory checks.
- Lead internal workplace-services employees and outsourced service teams, setting clear responsibilities and service standards, monitoring performance, and coaching team members.
- Oversee workplace services, facilities, maintenance, office supplies, and employee support requests to maintain a safe, functional, and reliable workplace.
- Manage workplace and facilities budgets, track expenses against approved budgets, forecast operational needs, and report financial risks and cost-saving opportunities to HR and Finance.
- Coordinate workplace-related events, meetings, and office communications to support an organized and positive employee experience.
- Align purchasing needs with central Procurement, while vendor sourcing, commercial terms, PO issuance, and contracting stay fully within Procurement's domain.
- Identify recurring operational issues, resolve root causes, and improve service quality, efficiency, and employee satisfaction.
- Identify repetitive and manual workplace processes and implement practical automation or self-service solutions, in coordination with IT and relevant teams, to improve speed, accuracy, visibility, and employee experience.
- At least 5 years of relevant experience in workplace services, facilities management, office operations, or a related field.
- At least 1–2 years of experience leading employees or managing outsourced service teams.
- Experience managing office assets, inventory, workplace services, facilities budgets, and purchasing coordination.
- Experience monitoring operational expenses, maintaining accurate records, and preparing operational or budget reports.
- Strong planning, prioritization, team coordination, and problem-solving skills.
- Proficiency in Excel or Google Sheets for tracking, reporting, and budget monitoring.
- Strong attention to detail, confidentiality, and the ability to manage competing priorities across multiple stakeholders.
- Experience in a fast-growing technology company or a similarly dynamic business environment.
- Familiarity with workplace management tools, inventory systems, or employee service management platforms.
- Experience developing operational procedures, service standards, and performance metrics.
- Experience optimizing workplace costs, improving workplace services, or managing office setup and expansion projects.
- Experience using workflow automation, no-code tools, or workplace management platforms to streamline operational processes.
Job Requirements
Gender
Men / Women
Software
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