HR Administration Expert

About Tapsi Box

Tapsi Box is a dynamic and fast-growing team that handles tens of thousands of orders every day. We are rapidly expanding into new markets and scaling our daily operations. This is just the beginning; we're constantly innovating to optimize our delivery system and take our growth to the next level.

About the Role

The Payroll and HR Administration Expert manages payroll inputs, social security insurance, time and attendance, employee records, and HR administrative systems at Tapsi Box. Reporting directly to the Tapsi Box HR Manager and working through a dotted-line relationship with Tapsi's HR administration team, this role ensures accurate, timely, and confidential administration while improving the reliability and efficiency of recurring HR processes.

Responsibilities

• Own the monthly payroll-input cycle for Tapsi Box, including attendance, overtime, leave, bonuses, benefits, deductions, salary changes, and employee status changes.
• Coordinate with Tapsi's Payroll team to review calculations, resolve discrepancies, and ensure accurate and timely payroll closure.
• Manage employee social security insurance registration, updates, and termination processes, and coordinate required statutory information with Payroll and Finance.
• Administer attendance, working hours, leave, absence, overtime, and related records, following up with employees and managers to resolve inconsistencies before payroll closure.
• Create, update, and close employee profiles across HR, payroll, attendance, insurance, and other administrative systems throughout employee entry, internal changes, and exit processes.
• Prepare employment contracts, amendments, employment certificates, official letters, and other employee-related documents, while maintaining complete and confidential personnel files.
• Respond to employee payroll, insurance, attendance, and administrative inquiries and follow issues through to resolution.
• Reconcile employee data across systems, prepare recurring reports, and support payroll, HR, and statutory audits with accurate documentation.
• Document payroll and HR administration processes, establish clear controls and checklists, and automate repetitive workflows and reports in coordination with relevant teams.
• Identify opportunities to simplify and automate HR administration workflows, and coordinate the implementation of practical solutions in collaboration with relevant HR, Technology, and internal systems teams.

Requirements

• At least 2 years of relevant experience in payroll, personnel administration, HR operations, or a related field.
• Hands-on experience preparing payroll inputs and supporting monthly payroll closing processes.
• Good working knowledge of Iranian social security insurance, attendance and leave administration, employment contracts, and personnel documentation.
• Experience working with HRIS, payroll, attendance, insurance, or personnel management systems.
• Proficiency in Excel or Google Sheets for detailed data review, reconciliation, tracking, and reporting.
• Strong attention to detail, confidentiality, process discipline, and the ability to meet recurring monthly deadlines.
• Strong coordination and follow-through skills when working with employees, managers, Payroll, Finance, and other internal stakeholders.
• Clear, respectful, and service-oriented communication.
• A process-improvement mindset, with the ability to identify repetitive manual tasks and translate them into clear, efficient, and scalable workflows.

Nice to Have

• Experience in a fast-growing technology company or a similarly dynamic business environment.
• Experience working in a group structure with centralized payroll or shared HR services.
• Experience supporting different employee groups, work schedules, or variable compensation components.
• Familiarity with payroll controls, HR audits, employee data reconciliation, and statutory documentation.
• Experience using workflow automation, no-code tools, or HR platforms to streamline payroll and administrative processes.
• Experience with workflow automation, no-code tools, HRIS configurations, or spreadsheet-based automation.