Purpose:
This incumbent is responsible for effective delivery of human resources services across the employee lifecycle by coordinating various P&C functions, including recruitment, onboarding, training, and communications.
Responsibilities:
Talent Acquisition
• Coordinate end-to-end recruitment processes: posting job ads, screening candidates, scheduling interviews, and managing candidate communication.
• Maintain accurate recruitment documentation and support the submission and tracking requests.
Learning & Development
• Support the execution of training programs based on the annual calendar.
• Coordinate training logistics, including venues, vendors, materials, and participant registration.
• Collect and analyze post-training feedback and assist in evaluating training effectiveness.
• Maintain training records and assist in reporting learning KPIs.
• Coordinate the delivery of internal learning academies.
Internal P&C Communication
• Coordinate internal announcements.
• Maintain the editorial calendar for P&C communications in line with company events and campaigns.
Annual Budgeting
• Support the Shared Services team in the preparation of the annual budget by collecting and analyzing historical financial data, forecasting future expenses, and coordinating with relevant departments to align budget objectives.
• Monitor monthly expenditures to ensure compliance with the approved budget and provide timely reports on budget performance.
Additional Responsibilities
• Onboarding & Offboarding Support: Coordinate end-to-end onboarding processes, ensuring new hires have a welcoming and well-organized experience. Liaise with internal departments (IT, admin, managers) to prepare workstations, access, and orientation schedules. Support the offboarding process, including organizing exit interviews.
• Employee Engagement & Team Building: Assist in organizing and facilitating team-building events, offsites, and internal culture-building activities. Contribute to the planning, rollout, and follow-up of the Employee Engagement Survey (EES), including communication, logistics, and reporting on action plans.
• Support the implementation of follow-up activities based on EES outcomes in collaboration with managers and P&C BPs.
• Recognition & Wellbeing Programs: Assist employee recognition and wellbeing programs and campaigns.