Senior Product Manager (Wallgold)

Wallgold is building a secure and reliable platform for online gold trading, focused on delivering a seamless financial experience through scalable technology and high-performance infrastructure.

At Wall Gold, we are focused on building a differentiated experience in digital asset management and financial services—one that simplifies gold trading and creates new opportunities for users to leverage their assets through the development of a diverse range of financial services.

To support this vision, we are looking for a Senior Product Manager who can turn complex product challenges into tangible business opportunities. We are seeking someone with a deep understanding of user behavior, a data-driven approach to decision-making, and the ability to align cross-functional teams while taking end-to-end ownership of the product lifecycle, from problem discovery to launch and performance evaluation.

In this role, you will be responsible for more than simply defining new features. You will be expected to determine which problems are worth solving, which opportunities can create the greatest impact, and how to deliver greater value to both users and the business.

Responsibilities

1. Product Strategy and Development

• Define and develop the Product Strategy and Product Roadmap based on user needs, market opportunities, and business objectives.
• Identify new opportunities for expanding Wall Gold's products and financial services, and validate them before committing resources to development.
• Translate high-level business objectives into clearly defined, prioritized, and measurable product initiatives.
• Make decisions regarding MVP scope, feature prioritization, and the incremental development of products.
• Balance product value propositions, development costs, technical feasibility, risks, and business returns.

2. User Understanding and Product Discovery

• Conduct user research through interviews, behavioral analysis, feedback analysis, and market research.
• Identify user needs and pain points across key journeys, including registration, buying and selling, deposits, withdrawals, and the use of financial services.
• Analyze the behavior of different user segments, ranging from new users to loyal customers and high-value users.
• Translate research findings into testable hypotheses and clearly defined opportunities for product improvement.
• Validate solutions before development and avoid turning stakeholder requests directly into unnecessary features.

3. Data Analysis and Product Growth

• Define and monitor KPIs and Product Metrics to measure product performance and the success of individual features.
• Analyze Conversion Funnels, activation rates, repeat purchases, user retention, and the behavior of different user segments.
• Identify friction points and drop-offs across key user journeys, and design data-driven solutions to address them.
• Evaluate the relationship between user growth, revenue, costs, and product economics.
• Design product experiments, run pilots, and evaluate results to determine whether features should be scaled, improved, or discontinued.

4. Managing the Product Development and Release Lifecycle

• Manage and prioritize the Product Backlog, focusing on delivering high-value outcomes and measurable results.
• Prepare product documentation, including PRDs, User Stories, Acceptance Criteria, and user flows required by the development team.
• Work closely with Design and Engineering teams throughout the entire process, from problem definition and solution design to product release and performance evaluation.
• Ensure alignment across Engineering, Finance, Legal, Operations, Customer Support, and other relevant stakeholders.
• Track technical and operational dependencies, manage execution risks, and ensure cross-functional alignment throughout the product delivery process.

5. Developing Financial Experiences and New Services

• Identify opportunities to improve payment, deposit, and withdrawal experiences and reduce friction across users' financial journeys.
• Contribute to the design and development of new services related to cards, credit, installment payments, and the use of assets as collateral, in line with business priorities.
• Collaborate with banks and payment service providers to define requirements, improve service integrations, and resolve operational challenges.
• Explore opportunities to increase customer loyalty, enhance the experience of high-value users, and develop tailored offerings for different customer segments.
• Evaluate the impact of product changes on service quality, operational costs, user satisfaction, and business performance.

6. Continuous Improvement and AI Adoption

• Identify opportunities for automation and the use of AI to improve user experiences and increase the efficiency of product processes.
• Effectively leverage AI tools for research, data analysis, documentation, prototyping, and idea validation.
• Explore the potential applications of AI Agents and intelligent workflows to address real user and business challenges.
• Critically evaluate AI-generated outputs, taking into account their limitations, accuracy, and associated risks.

Requirements

• At least 5 years of experience in Product Management, with a proven track record of owning digital products.
• Experience managing the end-to-end product lifecycle, from Product Discovery and strategy development to delivery, launch, and continuous improvement.
• Strong problem-solving and analytical thinking skills, with the ability to prioritize challenges based on business value and impact.
• Strong command of Product Strategy, Roadmapping, MVP development, Product Discovery, and Product Backlog Management.
• Ability to analyze quantitative and qualitative data and make evidence-based decisions.
• Good understanding of Product Analytics, Conversion Funnel Analysis, Cohort Analysis, and growth and retention metrics.
• Solid understanding of User Experience (UX), software development processes, APIs, and service integrations.
• Ability to work effectively with technical teams and translate business challenges into clear, actionable requirements.
• Strong communication and stakeholder management skills, with the ability to align teams with different priorities.
• Strong sense of ownership and accountability, with the ability to follow through on initiatives until the desired outcomes are achieved.
• Ability to make decisions under uncertainty, adapt to changing priorities, and maintain execution speed without compromising decision quality.

Nice to Have

• Experience working in FinTech, banking, payments, e-commerce, or products related to financial assets.
• Familiarity with gold trading products, financial markets, credit services, or collateral-backed products.
• Experience with banking operations, settlement processes, fund transfers, and financial service integrations.
• A proven track record of improving conversion rates, increasing retention, driving revenue growth, or optimizing product Unit Economics.
• Experience designing and conducting A/B tests and analyzing product experiment results.
• Practical knowledge of SQL and user behavior analytics tools.
• Experience building new products from concept to market launch (Zero-to-One).
• Experience using AI tools, designing AI workflows, or developing AI-powered product features.

What Does Success Look Like in This Role?

This role is suited to someone who takes the time to define the problem correctly before proposing a solution, relies on data and evidence to make decisions, and can balance user needs, business objectives, technical constraints, and operational complexities.

We are not looking for someone who simply manages a list of features. We are looking for someone who takes ownership of outcomes, tests their hypotheses, sets clear priorities, and leads the team toward building a valuable, usable, and profitable product.

If you enjoy solving real-world problems, building financial products, analyzing user behavior, and having a direct impact on the growth trajectory of a digital product, this could be the right opportunity for you.

If you see yourself in this role, we would be happy to review your resume and relevant experience.