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Act as the single point of contact for all IT support requests in Tehran Office.
Provide hands-on L1/L2 support for end users, including Windows, email, printers, network, and VPN.
Execute user onboarding/offboarding in coordination with HR and Central IT (accounts, access, devices).
Maintain and troubleshoot office LAN/Wi-Fi, endpoints, and basic IT infrastructure.
Enforce IT security policies, standards, and documentation defined by Central IT.
Coordinate with HQ Infrastructure/IS teams for incident escalation and resolution.
Liaise with local vendors for IT services and minor procurements.
Ensure stable, interruption-free IT operations for Tehran office business continuity.
ارسال رزومه برای گروه صنعتی پاک چوب
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