Overview:
This role coordinates the end-to-end order placement, receiving, and dispatch processes to ensure optimal inventory availability, strong service levels, and accurate information flow between suppliers, the warehouse, and stores. It involves close daily follow-up on purchase orders, delivery schedules, receiving accuracy, store distribution needs, and supply chain performance reporting.

Responsibilities:

• Create, track, and manage purchase orders with suppliers; follow up on open orders and resolve delays.
• Coordinate with suppliers to ensure accurate delivery timing and smooth replenishment.
• Align with the warehouse to ensure timely and correct receiving of goods.
• Check and resolve discrepancies between purchase orders and received items; follow up on receiving documentation.
• Plan and execute dispatches to stores based on store needs and inventory levels.
• Coordinate with store teams to confirm accurate deliveries and resolve delivery issues.
• Prepare and maintain periodic and ad hoc supply chain performance reports for management.
• Update and maintain related data files and system records (Excel/system).
• Monitor service level KPIs, identify gaps, and propose improvement actions.

Qualifications:

• Intermediate to advanced Excel skills.
• Familiarity with WMS systems.
• Basic knowledge of supply chain and logistics concepts.
• Strong problem-solving and decision-making skills.
• Strong teamwork and cross-functional collaboration mindset.
• High attention to detail and accuracy.
• Good time management and prioritization skills.
• Strong communication skills for effective coordination with suppliers and store teams.