Junior HR Generalist

About TAPSI
TAPSI began its journey in June 2016 with a 10-person team of specialists in programming, design, and product development. The first version of the Tapsi app was made available to the public later that year.

In its early days, TAPSI focused on urban ride-hailing and parcel delivery. After becoming the first Iranian startup to list its shares on the stock exchange—and later being acquired by Golrang Group—TAPSI expanded its range of services.

Today, TAPSI is a super app offering a wide range of services. Alongside online rides within and between cities and on-demand parcel delivery, users can order food, shop for groceries and other products, access medical consultations and pharmacy services, and buy car parts. These services are offered through Tapsi’s brands, including Tapsi Food, Tapsi Shop, Tapsi Market, Tapsi Doctor, and Tapsi Garage.

TAPSI now serves more than 30 million users, with services available across Iran.

We’re a team of young professionals working to make everyday services more accessible, empower people, and improve quality of life across Iran. We’re always looking for new opportunities to grow and improve, and we see continuous learning as an essential part of our journey.

We believe TAPSI is a place where you can outdo yourself.

About the Role

We are looking for a Junior HR Generalist to support our Business and Operations functions.

In this role, you will primarily be responsible for managing end-to-end recruitment while also supporting core HR processes, including Performance Management and HR Operations. This position is ideal for an analytical, detail-oriented professional eager to learn and make an impact in a fast-paced environment.

Responsibilities

• Manage end-to-end recruitment by sourcing, screening, and coordinating interviews across various channels to build strong business and operations teams while ensuring a great candidate experience.
• Partner closely with hiring managers and department stakeholders to understand role requirements, coordinate hiring steps, and align expectations.
• Facilitate key employee touchpoints throughout the lifecycle, including smooth onboarding, regular pulse checks, and insightful exit interviews.
• Support the execution and coordination of performance review cycles, internal surveys, and related follow-ups.
• Act as the first point of contact for daily employee questions and assist with basic HR operational requests.
• Maintain recruitment trackers and basic people metrics to provide clear progress reports and data-driven updates.

Requirements

• 1 year of experience in HR support or talent acquisition (or a clear interest in starting a career in recruitment and people processes).
• Resourceful and analytical mindset, with a natural curiosity to research deeply, think critically, and find practical solutions.
• Basic familiarity with recruitment tools (such as LinkedIn) and a readiness to learn and work with ATS platforms.
• Comfort with numbers and basic proficiency in Excel/Google Sheets for tracking data and keeping organized records.
• Good communication skills, combined with a high level of responsibility, accountability, and a strong sense of confidentiality.
• Attention to detail and a structured approach, with the ability to handle daily coordination, schedules, and follow-ups effectively.