We are looking for a Senior Business/Systems Analyst who actually enjoys the art of translating business chaos into structured technical requirements. If your idea of a good day is bridging the gap between non-technical stakeholders and developers without pulling your hair out, we want to talk to you. You will be the mastermind behind our product logic, ensuring we build the right thing, not just anything.

Key Responsibilities
Requirements Elicitation: Conduct interviews, workshops, and brainstorming sessions to extract actual business needs (not just what stakeholders think they want).
Documentation: Create crystal-clear functional specifications, use cases, user stories, and acceptance criteria. If a developer has to guess what a feature does, you haven’t finished your job.
Bridge-Building: Act as the primary liaison between business stakeholders and the engineering team. You will be the translator for both worlds.
System Modeling: Design workflows, data flow diagrams, and process maps (BPMN, UML) to visualize complex systems before a single line of code is written.
QA Support: Collaborate with the QA team to ensure test plans align with business requirements.
Continuous Improvement: Identify process inefficiencies and suggest solutions to improve our software development lifecycle.

Requirements
Proven experience as a Business Analyst or Systems Analyst in a software development environment.
Strong command of requirement gathering techniques and documentation standards.
Proficiency in modeling tools (e.g., Enterprise Architect, Visio, Lucidchart, Jira/Confluence).
Ability to read between the lines: you know when to say “yes” to a request and when to explain why it doesn’t make sense for the product architecture.
Excellent communication skills—you can talk to C-level executives as easily as you can talk to a lead backend developer.
Analytical mindset with a focus on logical thinking and edge-case prevention.

Preferred Qualifications
Experience working in Agile/Scrum environments.
Background in software development (so you know what’s realistic vs. what’s magical thinking).
Ability to handle high-turnover/high-pressure environments with a smile.