Job Description
We are looking for a Senior Account Manager to undertake account management responsibilities. Your duties will involve managing relationships with clients
An effective senior account manager has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise executives. The goal is to ensure the company’s retention of clientele and facilitate further growth.


Responsibilities
Provide feedback and counsel to account staff to meet quotas/objectives
Serve as the point of contact for customers
Understand customer requirements and needs to offer suitable solutions and generate new business
Ensure the timely delivery of services and products to clients
Resolve issues to maintain and strengthen customer trust
Read reports of colleagues and communicate overall quarterly/annual progress to account supervisor


Requirements
Proven experience as a senior account manager or similar position
Demonstrable experience in negotiation and meeting client requirements
Solid understanding of budgeting and reporting on progress
Working knowledge of MS Office and/or relevant software 
Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
B.Sc. / B.A. in business administration, sales or relevant field
Upper intermediate level of English knowledge in written & oral skills