Transportation -Loan -Bonus -Health insurance
-Purchasing coupon
-Lunch
-In-house Medical doctor
-Recreational and tourism facilities
-Occasional packages and gifts
Telecom Operator
3G, 4G and TD-LTE Internet Services
After obtaining the telecommunications services license in 2004, we have started our journey as a dynamic and innovative company in Iran, aiming at providing worldwide services, while we have been pioneering the provision of our customers with the fastest and widest data network in the country. The first TD-LTE network and the first 4G / LTE network in Iran were launched by MTN Irancell to transform the mobile and fixed Internet experience for Iranians. By connecting more than 45 million people in Iran, we have been providing our customers with a world of new and bold digital services.
To collaborate across teams to maintain correct rating, prevent fraud, and rectify billing issues, safeguarding revenue streams.
To support offer creation, test new features, and integrate technical requirements, enabling smooth deployment and revenue enhancement.
To conduct periodic checks, generate reports, and escalate discrepancies to guarantee accurate billing and efficient operations.
Roles & Responsibilities:
To cooperate with the Billing and Charging teams, ITS, NWG, vendors, and CR to ensure integrity of charging and rating systems related actions.
To cooperate with the revenue assurance team to control if ratings are implemented correctly and suggest solutions for raised issues by revenue assurance.
To cooperate with the fraud management team to prevent potential fraud schemes.
To provide full support and coordinate all business projects and operations related to structure of BSS & OSS and charging & Billing system and any relative nodes (such as network nodes, USSD, self-care application, middleware, payment gateway, CRM, third party, vendors).
To coordinate and deliver offer creation process (Bolton/Refill/Voucher) from all departments to ensure system runs smoothly and to avoid any duplication and mismatch in the whole system.
To recommend solutions on rating/charging system structure and bottlenecks, and redesign processes to ensure the resolution of issues.
To control the test of new rate plans, features, and services to ensure they are done correctly and on time before and after migrating to production environment for all products/services.
To investigate the charging methodologies with different suppliers to find efficient solution to implement business requirement.
To rectify all the issues in the billing and charging system that have been raised from internal and external sources (RA, CR, and CRA) in a timely and accurate manner.
To support and implement charging rules on top of Roaming, International, and MVNO retail business.
To review logic on all revenue streams to prevent revenue leakage or issues on any services.
To assess and report on revenue enhancement to detect or effect analysis of all existing and new products.
to collaborate with various MKT teams in their projects, which have a tie in rating systems and implement required changes as a part of the project.
To integrate product enhancement requirements with technical specifications such as Billing & Charging system, network design, and handset compatibility to design new products and services.
To perform periodic checks and tests of the rating chain to ensure billing integrity, identify issues, and escalate them based on procedure.
To generate statistical reports in downstream to investigate mismatches and escalate them based on procedures.
To support emergency changes and requests that is decided by MKT management or other departments related to the team.
To communicate Compliance with CRA/CRC-Per division (CRA Letter Answering, CRA Complaint, CRA meeting, New Decision, etc.).
Education:
B.Sc. in Computer Science/Engineering/Mathematics or related fields
Master’s degree is advantageous
Experience:
Minimum of 3 years of experience in an area of specialization; with experience in supervising others
Prior familiarity/experience with operations management principles and ability to carry out multiple and intricate tasks
Experience showing extensive knowledge of principles of quality assurance, testing, planning and execution.
Knowledge/experience in telecom structure and all relative nodes.
Experience working with popular database management tools and languages (SQL, Oracle, etc.).
Experience in Database Tables & Relational Structure management
Experience in charging telecom systems and billing system
Experience in new product design
Technical Competencies:
Research and Development
PPPs Development
Reporting and Analysis
Database Management
Product Development
Customer Service Management
Job Requirements
Age
23 - 33 Years Old
Gender
Men / Women
Military service
Military service must be done
Education
Bachelor| Computer and IT Bachelor| Math / Statistics
Language
English| Advanced 90%
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