Job Description

• Overall operations and maintenance management.
• Customer centricity and customer expectation management.
• 24/7/365 availability and delivery.
• Schedule management.
• E2E SLA management.
• E2E fault, problem, and change management.
• Network availability monitoring, troubleshooting, and stability.
• Short, mid, and long-term planning for KPIs improvement.
• Preventative and corrective maintenance delivery and acceptance.
• Site acceptance (hand over to MS).
• Supplier management.
• Handle routine operations issues and interfaces with third parties.

Requirements

• At least 3 years of experience in project and management.
• Communication, team, and stakeholder management skills (+140 staff).
• Good communicator and negotiator.
• Teamwork ability.
• Leadership.
• Adequate English skills.
• Excellent knowledge of Microsoft Office (especially Excel).