About SnappPay
SnappPay is the first and leading BNPL provider in Iran, started in 2020. We are leveraging Financial Technologies to reshape Iranian’s experience of consumer credit. Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial freedom to all Iranian by providing them with better, smarter and more efficient solutions for payment and shopping.
About the role:
the mission for the customer service rep is to help customers resolve their complaints with the highest level of courtesy possible.
Transform the way companies engage with their employes for their reward system, we strive to be the leading partner for businesses . we are going to focus on delivering services, boost performance and achieve growth.
:Responsibilities
- Improve customer satisfaction
- Identify Market needs: need to know about companies and hunt the best leads.
- Competitive analysis: monitor competitors
- Build and make strong relationship with companies and users
- Signing the contract and negotiate on contract’s terms
- Analyzing the data’s and planning to achieve the targets
Requirements:
- +2 years of expecience in commercial and B2B
- Data Driven
- Teamwork with internal teams and ventures
- Has experience in Fintech
- Knows about commercial
- Following tasks end to end
- Knowing the market
- Problem solving and making new processes