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ERP Helpdesk (Admin Level)

Tehran/ Zaferanieh
Full Time
شنبه تا چهارشنبه
-
-
More than 5001 employees
Internet Provider / E-commerce / Online Services
Iranian company dealing only with Iranian entities
2013
Snapp, SnappFood, SnappBox, SnappTrip, Snapp Q, and Snapp Room
Privately held
توضیحات بیشتر

key Requirements

Microsoft Excel - Intermediate
Microsoft Powerpoint - Intermediate
Microsoft ERP - Intermediate

Job Description

Role and Responsibilities                        

•        Help users with questions and tech problems

•         Find and fix issues, and ask for help if needed.

•        Manage user accounts and permissions.

•        Keep track of user interactions and solutions.

•        ERP software installation.

•        Train ERP users.

•         Provide good customer service.

•        Documentation

•        Plan meetings and follow-ups.

Qualifications and Education Requirements

·        Bachelor's degree in Computer Science, Software Engineering, or a related field.

·        Basic understanding of Windows.

·        Basic ICT knowledge.

·        Experience with EXCEL / PowerPoint / Word

Job Requirements

Age
20 - 40 Years Old
Gender
Men / Women
Software
Microsoft ERP| Intermediate Microsoft Excel| Intermediate Microsoft Powerpoint| Intermediate

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