We are seeking a highly proficient Process Analyst to join our team. The ideal candidate will exhibit outstanding interpersonal skills, with a strong focus on communication and reporting. You will be responsible for investigating, analyzing, and optimizing existing processes, utilizing your expertise in Business Process Management Systems (BPMS) and associated software.
Responsibilities:
- Conduct thorough analyses of current processes to identify inefficiencies and areas for enhancement.
- Redesign and document processes to ensure optimal performance and compliance.
- Model processes for import into BPMS and establish control KPIs to monitor process effectiveness.
- Collaborate with cross-functional teams to implement strategic process improvements.
- Employ Power BI to generate insightful reports and dashboards for data-driven decision-making.
Requirements:
- Proven experience as a Process Analyst or in a similar capacity.
- Mastery of BPMS modeling and proficiency in at least one relevant software tool.
- Advanced skills in Microsoft Office Suite.
- Familiarity with Power BI is an advantage.
- Strong analytical and problem-solving capabilities.
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