About SnappPay:

SnappPay is the first and leading BNPL provider in Iran, started in 2020. We are leveraging Financial Technologies to reshape Iranian’s experience of consumer credit.
Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial freedom to all Iranian by providing them with better, smarter and more efficient solutions for payment and shopping.

Respomsibilities:

• Accurately carrying out the activation process of merchants.
• Onboarding the required items in the activation process and after that to the merchants.
• Working collaboratively with cross-functional teams, including Sales, Customer Support, and Product Development.
• Keep close contact with merchants at every stage and respond to merchants’ queries via phone, email, chat, or meeting.
• Ensure that merchants can sell with SnappPay without any problem.
• Maintaining accurate records of activation process activities and preparing required Reports.
• Collecting feedback from merchants and stakeholders to continuously improve the activation process

Requirements:

• Familiar with some CMS such as WordPress, Webzi, Joomla, PrestaShop and etc.
• Proficiency in understanding and working with integration protocols, APIs, and 
  technical documentation.
• Strong analytical and problem-solving abilities to troubleshoot and resolve technical 
  issues during the activation process.
• Excellent communication and presentation skills.
• Proficiency in MS Office and PowerPoint.
• Familiarity with financial technology (fintech) and payment systems.