Network ERP Engineer (Vendor)

Roles & Responsibilities:

• To coordinate and administrate the daily operations of network-related ERP systems, ensuring availability, reliability, and performance.
• To monitor ERP modules relevant to network planning, operations, and resource/ user management.
• To design solutions and follow up integrations between ERP systems and network management tools (e.g., OSS/BSS).
• To follow to customize ERP workflows to align with the unique requirements of the network team.
• To troubleshoot ERP-related issues, follow up with ERP support, and ensure minimal impact on network operations.
• To provide technical support to internal teams for ERP-related queries and challenges.
• To maintain the integrity and accuracy of ERP data related to network resources and operations.
• To generate reports and dashboards for tracking KPIs, resource utilization, and operational performance.
• To analyze system performance and identify opportunities for improving efficiency and scalability.
• To liaise with cross-functional teams, including network planning, operations, and ITS, to align ERP functionality with business needs.
• To coordinate and attend meetings with ERP vendors, ITS, CPG, Procurement, and finance for support and updates as the network representative delegation for ERP.
• To train network group users on ERP functionalities and best practices.
• To document workflows and troubleshooting guidelines for Network-related ERP modules
• To ensure ERP changes do not contrast with other network teams’ operations; while ensuring maximum possible automation and digitalization of network processes in ERP.
• To support and register network requests to update network ERP databases.

Job Requirements:

• B.Sc. in Technology Systems (Telecommunication Management / Information Technology) or related
• Minimum of 3 years’ experience in the area of specialization
• Experience working in a medium organization
• Expert in systems and processes