At Shahrzad, we believe that technology can make urban life simpler, smarter, and more enjoyable. Our mission is to build an integrated ecosystem of services that seamlessly addresses the daily needs of citizens. We are a creative, fast-paced, and data-driven team that embraces big challenges. If you are looking for an environment to grow, learn, and create impactful products that redefine how people shop and interact with local commerce, we have a place for you.
The Role:
As a Senior E-commerce Product Manager, you will take full end-to-end ownership of our shopping and marketplace vertical. You will be responsible for the entire product lifecycle from ideation to execution and optimization, and will transform complex ideas into intuitive, high-converting shopping experiences that directly impact the growth and success of our platform.
Key Responsibilities:

• End-to-End Ownership: Take full ownership of the e-commerce product lifecycle, including ideation, strategy definition, execution, launch, and continuous funnel optimization.
• Stakeholder Management: Effectively communicate and align with cross-functional internal teams (Engineering, Marketing, Merchandising, Supply Chain/Logistics) and external partners (vendors, merchants, and third-party logistics).
• Problem Solving: Identify and solve complex challenges related to product discovery, search and recommendations, cart optimization, checkout friction, and the post-purchase user journey.
• Documentation: Author clear and comprehensive Product Requirements Documents (PRDs), user stories, and acceptance criteria tailored to e-commerce workflows.
• Strategy Development: Develop the product vision, strategy, and roadmap for our e-commerce vertical, ensuring alignment with overall business objectives.
• Research & Analysis: Gain a deep understanding of online shopper behavior and merchant partner needs through user research, usability testing, and quantitative data analysis.
• Backlog Management: Prioritize the product backlog in collaboration with the engineering team based on business value, conversion impact, and product strategy.
• Metrics & Measurement: Define and analyze e-commerce-specific Key Performance Indicators (KPIs) such as Conversion Rate (CVR), Average Order Value (AOV), Cart Abandonment Rate, and Customer Lifetime Value (CLTV) to drive data-informed decisions.

Requirements:

• 5+ years of experience as a Product Manager, with a strong, proven track record specifically in E-commerce, Marketplaces, or Retail Tech.
• Domain Expertise: Deep understanding of e-commerce mechanics, including catalog management, pricing strategies, payment gateway integrations, and order fulfillment processes.
• Data-Driven Mindset: Hands-on experience with A/B testing, funnel analysis, and leveraging data analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to optimize the user journey.
• Technical Fluency: A strong technical understanding of APIs and third-party integrations (e.g., ERP, CRM, inventory management systems, and payment providers).
• Stakeholder & Team Leadership: Proven experience in managing multiple stakeholders with diverse needs and working closely within Agile/Scrum environments.
• Cognitive Skills: Exceptional problem-solving, analytical, and structured thinking abilities.
• Communication Skills: Excellent written and verbal communication and presentation skills, with mastery in writing standard PRDs.